topic Re: Window's Camera App won't let me record/ weird error message in EOS DSLR & Mirrorless Cameras

Window's Camera App won't let me record/ weird error message

Freddy89 — Thu, 24 Feb 2022 22:16:11 GMT

Error message: Sorry, we weren't able to save the video.

If you need it, here's the error code: 0xA00F425D <VideoCaptureStartFailed> (0xC00D36D5)

I've searched far and wide but googles not coming up with much on this error code. Grant it, there are error codes that share the same value as the first set of hexes and the last but none that match this exact error code... Tried troubleshooting with windows but that's about it and all help would be greatly appreciated. Thank you!

Update: tried reseting the app, didn't work

Re: Window's Camera App won't let me record/ weird error message

FloridaDrafter — Thu, 24 Feb 2022 23:59:31 GMT

Did you specifically try trouble shooting the mic? There are reports on the MS Answers forum that running the mic trouble shooter fixed these video issues. Worth a try.

Newton

Re: Window's Camera App won't let me record/ weird error message

stevet1 — Fri, 25 Feb 2022 13:51:00 GMT

Freddy,

As Newton said, it may have something to with your mic. You may be interested in this web page:

https://answers.microsoft.com/en-us/windows/forum/all/camera-app-windows-10-error-0xa00f425d-video/56da50b2-0e7f-45a0-b9c4-71d94c29414c

Steve Thomas