https://community.usa.canon.com/t5/EOS-DSLR-Mirrorless-Cameras/EOS-T5i-USB-Driver/m-p/363166#M85608 <P>Hi!, I having a issue with camera connection to PC. The problem start when I trying to check my shutter count with a program called '<STRONG>FreeShutterCount</STRONG>' They asked me to install <STRONG>LibUSB</STRONG> driver when I install that I cannot connect to EOS Utility or another program if it possible to fix this? Thank you.<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="'FreeShutterCount' Program" style="width: 484px;"><img src="https://community.usa.canon.com/t5/image/serverpage/image-id/32512iD541111441BA5E8A/image-size/large?v=v2&amp;px=999" role="button" title="Capture111.PNG" alt="'FreeShutterCount' Program" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">'FreeShutterCount' Program</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="The problem started from here" style="width: 383px;"><img src="https://community.usa.canon.com/t5/image/serverpage/image-id/32513i5AC031A5DBBEB17E/image-size/large?v=v2&amp;px=999" role="button" title="Capture112.PNG" alt="The problem started from here" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">The problem started from here</span></span></P> Tue, 15 Feb 2022 19:28:21 GMT ChillMan 2022-02-15T19:28:21Z https://community.usa.canon.com/t5/EOS-DSLR-Mirrorless-Cameras/EOS-T5i-USB-Driver/m-p/363166#M85608 <P>Hi!, I having a issue with camera connection to PC. The problem start when I trying to check my shutter count with a program called '<STRONG>FreeShutterCount</STRONG>' They asked me to install <STRONG>LibUSB</STRONG> driver when I install that I cannot connect to EOS Utility or another program if it possible to fix this? Thank you.<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="'FreeShutterCount' Program" style="width: 484px;"><img src="https://community.usa.canon.com/t5/image/serverpage/image-id/32512iD541111441BA5E8A/image-size/large?v=v2&amp;px=999" role="button" title="Capture111.PNG" alt="'FreeShutterCount' Program" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">'FreeShutterCount' Program</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="The problem started from here" style="width: 383px;"><img src="https://community.usa.canon.com/t5/image/serverpage/image-id/32513i5AC031A5DBBEB17E/image-size/large?v=v2&amp;px=999" role="button" title="Capture112.PNG" alt="The problem started from here" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">The problem started from here</span></span></P> Tue, 15 Feb 2022 19:28:21 GMT https://community.usa.canon.com/t5/EOS-DSLR-Mirrorless-Cameras/EOS-T5i-USB-Driver/m-p/363166#M85608 ChillMan 2022-02-15T19:28:21Z https://community.usa.canon.com/t5/EOS-DSLR-Mirrorless-Cameras/EOS-T5i-USB-Driver/m-p/363384#M85645 <P>Remove that free software from computer and do not try to use it again. You may have uninstall and reinstall all Canon apps.&nbsp;</P> Thu, 17 Feb 2022 22:34:05 GMT https://community.usa.canon.com/t5/EOS-DSLR-Mirrorless-Cameras/EOS-T5i-USB-Driver/m-p/363384#M85645 Waddizzle 2022-02-17T22:34:05Z