topic Re: 5d Mark IV downloading 2 versions of the same RAW file in EOS DSLR & Mirrorless Cameras

5d Mark IV downloading 2 versions of the same RAW file

WickWelsh — Tue, 15 Feb 2022 12:35:21 GMT

My 5d Mark IV has recently started downloading two versions of the same shot when I import via Photoshop. I only have one card onboard and the camera shows only one version when I review in camera. I've updated the firmware to 1.33 today, but that doesn't fix the problem.

Any ideas?

Re: 5d Mark IV downloading 2 versions of the same RAW file

jrhoffman75 — Tue, 15 Feb 2022 13:44:22 GMT

Can you provide more info? Do you perhaps have RAW + JPEG selected in the image selection?

Re: 5d Mark IV downloading 2 versions of the same RAW file

kvbarkley — Tue, 15 Feb 2022 13:50:22 GMT

This has sometimes happened to me with Image Capture. I find I have to re-format the card in the camera.

Re: 5d Mark IV downloading 2 versions of the same RAW file

WickWelsh — Tue, 15 Feb 2022 14:02:28 GMT

Hi John,

I've got RAW set to highest quality, JPEG turned off, as is Dual RAW. I only have a single card in camera.

Re: 5d Mark IV downloading 2 versions of the same RAW file

WickWelsh — Tue, 15 Feb 2022 14:04:42 GMT

Thanks for the suggestion. I just tried that but still get the same issue

Re: 5d Mark IV downloading 2 versions of the same RAW file

WickWelsh — Tue, 15 Feb 2022 14:07:45 GMT

Just ran the download using EOS Utility 3 and it worked fine, so looks like an issue with Adobe Bridge

Re: 5d Mark IV downloading 2 versions of the same RAW file

ebiggs1 — Tue, 15 Feb 2022 16:07:16 GMT

Not saying it isn't a fault in Bridge but Bridge it has never done that with my cameras. I have used it for years but I don't have the latest version. I would do a format and/or replace the CF card(s).

In the future never upgrade FW just because you are seeing a malfunction. Find out first if the FW is the culprit by reading the upgrade details and what it corrects. Upgrading FW on a malfunctioning camera can be really bad.

If the FW simply updates a language you don't use or a lens(es) you don't have there is no reason to do it.

Re: 5d Mark IV downloading 2 versions of the same RAW file

WickWelsh — Tue, 15 Feb 2022 16:11:36 GMT

Thanks, I did the FW update because others with a similar problem (admittedly on Mac) suggested it. I also formatted the card first but no luck. I will try other cards though, so thanks for that suggestion.

Re: 5d Mark IV downloading 2 versions of the same RAW file

jrhoffman75 — Tue, 15 Feb 2022 16:12:26 GMT

Lightroom allows a copy to be downloaded during import. Maybe Bridge does that and it got inadvertently selected.

Re: 5d Mark IV downloading 2 versions of the same RAW file

ebiggs1 — Tue, 15 Feb 2022 16:33:20 GMT

OK, I am using a Windows machine. Perhaps it is an issue with Bridge and Mac OS.

Re: 5d Mark IV downloading 2 versions of the same RAW file

ebiggs1 — Tue, 15 Feb 2022 16:34:34 GMT

Another thought do you have DPP4? If you don't d/l it and see what it does.