topic Re: Can't download images from EOS 7D II to my computer Windows 10 in EOS DSLR & Mirrorless Cameras

Can't download images from EOS 7D II to my computer Windows 10

JNakev — Thu, 24 Sep 2015 08:57:28 GMT

I have just updated to WIndows 10 and now cannot download images from my camera. EOS Utility activates only one action: "Monitor folder". Please help to solve this problem.

Re: Can't download images from EOS 7D II to my computer Windows 10

JNakev — Tue, 29 Sep 2015 04:23:13 GMT

I thought somebody will help me, but it seems I am not on the right place!

Re: Can't download images from EOS 7D II to my computer Windows 10

Peter — Tue, 29 Sep 2015 05:40:21 GMT

Use a card reader. Kingston works great for me. Lexar usb3 dual slot never worked for me.

Re: Can't download images from EOS 7D II to my computer Windows 10

JNakev — Tue, 29 Sep 2015 08:08:25 GMT

Thank you Peter,

in meantime I've found an easy solution - From Lightroom > Import - directly from the camera with option: Copy files to my harddisk. I had never thought of this option, it is so obvious....

Re: Can't download images from EOS 7D II to my computer Windows 10

Peter — Tue, 29 Sep 2015 09:13:01 GMT

Don't forget to format your card in the camera after the transfer.

Re: Can't download images from EOS 7D II to my computer Windows 10

JNakev — Tue, 29 Sep 2015 09:40:49 GMT

Yes, I just erased the images.

Re: Can't download images from EOS 7D II to my computer Windows 10

Waddizzle — Fri, 02 Oct 2015 22:52:52 GMT

Are you saying that the EOS Utility isn't running under Windows 10?

If the EOS Utility isn't running, then it could be as simple as performing a Windows update. Just be sure to enable the option to enable update of non-Windows applications. Windows 10 does not come with Media Player. It uses a substitute.

It is an optional feature on some installs of Windows 10. Here's how to check for it on your system.

http://answers.microsoft.com/en-us/windows/forum/windows_10-win_upgrade/media-player-in-windows-10/5d56c5bb-18c1-4838-aa40-17f9e1ec2ddb?auth=1