topic Re: Canon EOS 80D :: cant connect on Wifi in EOS DSLR & Mirrorless Cameras

Canon EOS 80D :: cant connect on Wifi

M_Malhas — Fri, 18 Jun 2021 11:42:59 GMT

Hello Fellows,

Currently i cant connect my Canon 80D to a Windows 10 64-bit PC over WiFi. i have tried a couple of things so far and i havent gotten successful. im not sure where to go with this, any help or insight would be very much apperiated. here is what i have tried so far :-

Updated Camera Firmware to the latest (1.0.3)
Made sure that Network Discoverability is on (both in the settings and when connecting to a wireless device)
Checked that the Camera can connect to a Smart Phone over the same network
Connected the Camera using a USB to the same PC
Uninstalled all EOS Software off the PC and re-Installed it again
Cleared the wireless settings on the Camera, and tried to pair

Re: Canon EOS 80D :: cant connect on Wifi

jrhoffman75 — Fri, 18 Jun 2021 12:49:31 GMT

I don't know if this will help:

Canon Knowledge Base - Using EOS Utility 3.x to Send Images to a Computer (Wi-Fi Function) (EOS 80D)

Re: Canon EOS 80D :: cant connect on Wifi

M_Malhas — Fri, 18 Jun 2021 17:57:31 GMT

Thank you john,

i went through the link and done everything (till step 3-8) , still i cant get past the pairing. i also checked with EOS Utiltiy 2 & 3 to see if the camera is added before, sadly still unsucessful with connecting both devices. also i started suspecting its a firewall issue and i added both "EOS Utility" and "EOSUPNPSV" similar to what is done in the post (EOS Utility firewall problem)

Re: Canon EOS 80D :: cant connect on Wifi

Waddizzle — Fri, 18 Jun 2021 20:46:05 GMT

@M_Malhas wrote:
Thank you john,

i went through the link and done everything (till step 3-8) , still i cant get past the pairing. i also checked with EOS Utiltiy 2 & 3 to see if the camera is added before, sadly still unsucessful with connecting both devices. also i started suspecting its a firewall issue and i added both "EOS Utility" and "EOSUPNPSV" similar to what is done in the post (EOS Utility firewall problem)

Reset the Wi-Fi, so that it uses the default name for the camera. You probably need to go into the Programs folder and start the "EOS Launcher" manually, just for the first attempt. With many PCs the EOS Launcher will start up when you connect a USB cable, instead of the EOS Utility.

Your camera needs to connect to your LAN, not to your PC. Make sure your the security on your wireless access point is allowing for new onnections, but you should see this from the camera end. It will either connect to your LAN, or it won't.

Re: Canon EOS 80D :: cant connect on Wifi

M_Malhas — Sat, 19 Jun 2021 15:36:00 GMT

hello waddizzle, thank you for taking time off and writing your post.

i have tried the following:

restarted my router & pc
cleared settings on the camera
launched the "EULauncher.exe" with admin rights and allowed it on windows firewall
made a wifi set on the camera and connected to the network (btw i see the camera on the pc in network)

still getting this in the laucher

Re: Canon EOS 80D :: cant connect on Wifi

jrhoffman75 — Sat, 19 Jun 2021 15:50:28 GMT

Did you get past the point of router pairing? That seems to be where many folks get hung up. Some routers have a software "button" and others have a physical button.

Re: Canon EOS 80D :: cant connect on Wifi

M_Malhas — Sat, 19 Jun 2021 16:34:46 GMT

Here is the situation on the camera

Re: Canon EOS 80D :: cant connect on Wifi

Waddizzle — Sat, 19 Jun 2021 18:16:57 GMT

The camera cannot do the pairing all by itself. It seems like it is not connecting to your WAP. Check your security setup in the router. This would require the router software, not the Canon. EOS Utility.

Re: Canon EOS 80D :: cant connect on Wifi

Waddizzle — Sat, 19 Jun 2021 18:19:21 GMT

@M_Malhas wrote:
Here is the situation on the camera

You need to get past this step. You must connect the camera with the Wireless Access Point, WAP, for your LAN.

Re: Canon EOS 80D :: cant connect on Wifi

M_Malhas — Sat, 19 Jun 2021 18:59:24 GMT

it is connected to the Network, the PC im trying to pair with can even see it in the network. also the camera is on the router's tables.

Re: Canon EOS 80D :: cant connect on Wifi

jrhoffman75 — Sat, 19 Jun 2021 19:03:01 GMT

Can you try connecting by USB and see if that works?

You will need to shut off camera WiFi to do that.

Re: Canon EOS 80D :: cant connect on Wifi

M_Malhas — Sat, 19 Jun 2021 19:30:29 GMT

It does work

Re: Canon EOS 80D :: cant connect on Wifi

Waddizzle — Sat, 19 Jun 2021 19:36:15 GMT

@M_Malhas wrote:
hello waddizzle, thank you for taking time off and writing your post.

i have tried the following:
restarted my router & pc
cleared settings on the camera
launched the "EULauncher.exe" with admin rights and allowed it on windows firewall
made a wifi set on the camera and connected to the network (btw i see the camera on the pc in network)
still getting this in the laucher

Make sure that you are using the default camera name. Do not change it until you can connect.

If you can see the camera in Windows, then EOS Utility should be able to see it, too. Make sure you are not making a connection to the Guest Wif-Fi accoiunt, which only has internet access and no access to local resources.

Re: Canon EOS 80D :: cant connect on Wifi

M_Malhas — Sat, 19 Jun 2021 19:41:52 GMT

The camera name is on default.

I am not sure how to check if the camera has internet access, but i have connected the camera to a phone on the same network and it worked. It's just not working for the pc

Re: Canon EOS 80D :: cant connect on Wifi

Waddizzle — Sat, 19 Jun 2021 23:36:18 GMT

@M_Malhas wrote:
The camera name is on default.

I am not sure how to check if the camera has internet access, but i have connected the camera to a phone on the same network and it worked. It's just not working for the pc

The type of wireless connection, and what access it has is defined by your wireless router configuration. If the phone worked, then that does not tell me much. If you mean it had internet access, then that could be consistent with a Guest connection.

I am not aware of any [phones] connecting to a computer, except through some type of cloud app, which means internet access again, or Guest connection, not access to resources on your LAN which is what you want.

Re: Canon EOS 80D :: cant connect on Wifi

jrhoffman75 — Sat, 19 Jun 2021 22:08:46 GMT

Temporarily turn off any Microsoft and third party protection software to see if they are blocking you.

Re: Canon EOS 80D :: cant connect on Wifi

M_Malhas — Sun, 20 Jun 2021 16:27:40 GMT

John: i turned off the firewall, still cant. i also tried to connect with the camera acting as the access point. i think i might try to connect using another pc later today, ill keep you posted.

Waddizzle: i am not sure by what i need to do here can you clarify how can i check if it is a guest connection?

Re: Canon EOS 80D :: cant connect on Wifi

M_Malhas — Sun, 20 Jun 2021 17:34:30 GMT

i got it to work on another pc, using another version of the utility software. somehow the version of the EOS Utility out on the US site here was not working, not sure why the camera was not accepting the pairing on it. on the other pc i installed the UK version on my machine it just poped up into the EOS Utility. Uninstalled it on the first pc and it also worked there.

Thank you John & Thank you Wadizzle

Re: Canon EOS 80D :: cant connect on Wifi

BlowMeCanon — Mon, 06 Jun 2022 08:44:37 GMT

It is an hour and a half ordeal every time I try to connect this thing wirelessly. Canon truly needs to fix it's Utilities app and connection to desktop issues because every photoshoot is a chore to upload EVERY. SINGLE. TIME. How embarrassing for them nothing works.

Re: Canon EOS 80D :: cant connect on Wifi

Tubeydude — Thu, 16 Jun 2022 22:18:13 GMT

I had trouble getting the WiFi to load pictures and connect reliably. I just use a USB cable and forget about WiFi. Also, when WiFi is on, the camera also disables time lapse shooting in video mode, something I use pretty often. It was a pain turning wifi on and then fighting for it to get connected. With USB, I just plug it is and it is fast and repeatable.