topic Canon 5D IV popping noise behind screen after service? in EOS DSLR & Mirrorless Cameras

Canon 5D IV popping noise behind screen after service?

SuzukiGS750EZ — Sun, 30 May 2021 13:12:39 GMT

Hey guys. I sent my camera in for a service and it came back dirty the first time. This was my first time ever sending a camera in so i was a little bit annoyed. Second time sending it came back good.

I however don't remember a popping noise behind the screen. When i turn the camera on, it makes a popping noise similar to a relay clicking or something. I don't remember this happening before sending it in for service. Can somebody verify whether this is or isn't normal? Maybe i'm just forgetting. Thank you!

Re: Canon 5D IV popping noise behind screen after service?

ebiggs1 — Sun, 30 May 2021 14:47:06 GMT

Was it a Canon direct service center or from another service center? If Canon call and explain the problem. They will make it right. If it was some other service center don't use them again.

I don't have a 5D Mk IV but I did own a 5D Mk III and I have a 1DX currently, neither make any noise upon start up.

Re: Canon 5D IV popping noise behind screen after service?

shadowsports — Sun, 30 May 2021 15:23:08 GMT

Greetings,

If the camera is set to capture images, it will not make a "popping" noise when you power it on.

If you have it in video mode, you would hear the mirror lock up when you powered it on.

Maybe this be what you are describing?

Re: Canon 5D IV popping noise behind screen after service?

ebiggs1 — Sun, 30 May 2021 15:30:27 GMT

Just curious since I never shoot and have never shot video with any DSLR. Is it possible to leave it in video mode? I have no idea as I thought it always defaulted to stills?

Re: Canon 5D IV popping noise behind screen after service?

SuzukiGS750EZ — Sun, 30 May 2021 17:24:02 GMT

Nope. It sounds like something energizing behind the screen. Only on power on or battery insertion.

Re: Canon 5D IV popping noise behind screen after service?

ebiggs1 — Sun, 30 May 2021 17:33:48 GMT

It’s not right

Re: Canon 5D IV popping noise behind screen after service?

FloridaDrafter — Sun, 30 May 2021 23:19:31 GMT

@ebiggs1 wrote:
Just curious since I never shoot and have never shot video with any DSLR. Is it possible to leave it in video mode? I have no idea as I thought it always defaulted to stills?

Our 5D4, 7D2, and R6 have switches, so if they are switched to video, that is where it wakes up. The R6 is on the main dial, then a red button just behind the shutter button to start capture where as the 5D4 and 7D2 have seperate switches lower right of the VF with a button in the center of the switch to start capture. Our Rebels just have a button to activate capture. Not sure if the Rebels wake up in video if that is where you turned it off.

I've probably shot 3 short videos over the years.

Re: Canon 5D IV popping noise behind screen after service?

shadowsports — Tue, 01 Jun 2021 04:13:36 GMT

Ernie,

If you have one of the models FloridaDrafter mentioned.. or a 6D2 (like myself) then yes, the camera can be left in video mode and will shoot in this mode when powered on or when woken up from a low power state.

Re: Canon 5D IV popping noise behind screen after service?

ebiggs1 — Tue, 01 Jun 2021 14:22:23 GMT

"...the camera can be left in video mode ..."

Thanx Rick. This is something I have never done. I know my 1DX shoots video, at least I think it does, but I have no idea how!

I shoud try it I guess.

Re: Canon 5D IV popping noise behind screen after service?

ebiggs1 — Tue, 01 Jun 2021 14:24:08 GMT

"Our 5D4, 7D2, and R6 have switches, ..."

Thanx, I guess my 5D Mk III was the same but I never used it nor did I even notice or remember the dial having that feature.

Re: Canon 5D IV popping noise behind screen after service?

wq9nsc — Tue, 01 Jun 2021 16:23:14 GMT

The video quality from your 1DX will be very good Ernie but using the LCD viewing screen to shoot video is terribly awkward in many situations.

I have shot short video clips with my 1DX bodies on a handful of occasions when I was in a situation where video was useful and I didn't have my XF-400 along. I have no complaints about quality from any of these bodies but I have little interest in shooting video and even less interest when using a camera that was intended primarily for stills.

My daughter is going with me to shoot a track conference championship later today and she will be using my 1DX with EF 70-200 f2.8 while I use the 1DX II and III bodies. Even compared to its later family members, the 1DX is still an incredibly good sports camera and a true pleasure to use.

Anna got some very nice shots with this combination at a soccer match she attended with me last week while she awaits governing body approval to rejoin sports after transferring to a different school for her senior year for better academic opportunities. But I hope next year she is back on the field instead of with me on the sidelines.

Rodger

Re: Canon 5D IV popping noise behind screen after service?

ebiggs1 — Wed, 02 Jun 2021 13:52:23 GMT

" I have little interest in shooting video and even less interest when using a camera that was intended primarily for stills."

Thanx, Rodger but that sentence is me. One caveat, I have littler interest in video, period. Any camera!

Re: Canon 5D IV popping noise behind screen after service?

SuzukiGS750EZ — Mon, 07 Jun 2021 09:12:01 GMT

I updated to 1.3.2 before they took the firmware down. I'm wondering if that was the cause...

Re: Canon 5D IV popping noise behind screen after service?

Waddizzle — Mon, 07 Jun 2021 11:26:59 GMT

@SuzukiGS750EZ wrote:
I updated to 1.3.2 before they took the firmware down. I'm wondering if that was the cause...

Where did you get it serviced? I believe Canon probably would have updated the firmware while they had it in house.