topic Re: My Canon 6D mk2 will not format CARD in EOS DSLR & Mirrorless Cameras

My Canon 6D mk2 will not format CARD

artrosch — Wed, 21 Jul 2021 03:22:07 GMT

I have four SD cards, Sandisk of various stripes, 128 through 16G. Today when I went to the camera I got the "can't access card, format card or change card" message. No ERR, just that. I've done all the possible research and haven't found a solution yet. I can try buying a new card but why would that work? I've had the camera a few weeks and really fell in love with it Dang! Win 10 Home Pro 24G RAM, Gigabyte Mobo, i5 CPU. Help! There are older posts on this board but they haven't helped me.

Thanks

Re: My Canon 6D mk2 will not format CARD

jrhoffman75 — Wed, 21 Jul 2021 12:22:35 GMT

Welcome to the forum.

Not clear from your post - does this happen with all four cards?

Re: My Canon 6D mk2 will not format CARD

rs-eos — Wed, 21 Jul 2021 12:21:05 GMT

Is the card slot perhaps damaged? Are its contacts clean?

Re: My Canon 6D mk2 will not format CARD

shadowsports — Wed, 21 Jul 2021 14:27:30 GMT

Greetings,

Also make sure the card(s) are not locked or write protected.

Re: My Canon 6D mk2 will not format CARD

ebiggs1 — Wed, 21 Jul 2021 15:06:05 GMT

You have Windows so try to format the SD cards on your Windows machine. I am not sue a Mac will work but it might. If they format on your Windows computer the SD cards are probably OK.

About all you can do is check the interlock is not set to on, on the SD cards. Probably a good idea to reset the camera too. Menus, tools, clear all settings and clear all custom settings. Its pretty difficult to damage the SD pins in a 6D Mk II or any SD camera for that matter but it can be done.

BTW, a new SD card is always a good idea. Makes sure it isn't Dollar General/Walmart/Amazon cheapo house brand.

"I've had the camera a few weeks and really fell in love with it..."

Pretty easy to do but it should be under Canon warranty so if it is a faulty camera they will fix it.

Re: My Canon 6D mk2 will not format CARD

artsdigiphoto — Wed, 21 Jul 2021 16:52:54 GMT

Thanks for your replies. I"m going quietly nuts. All four cards show this error. All Sandisk, and they have worked in this camera and in previous cameras. Right now I"m doing the fulllll and Very Slow format of a 64G Sandisk Extreme. This is going to take a while. I'm also going to buy a new SD card, name brand, asap. Somehow I think it's the cards and not the camera. Something happened on my computer. I recently installed Pshop 21 and both versions of Lightroom (plus Classic) and for no reason I suspect something in the software department fouled my cards. NO interlock. I only wish it were that simple.

Re: My Canon 6D mk2 will not format CARD

artsdigiphoto — Wed, 21 Jul 2021 17:08:00 GMT

The default ffile format is exFAT, just clicked on device default. Not FAT32?

Re: My Canon 6D mk2 will not format CARD

Anonymous — Wed, 21 Jul 2021 18:34:56 GMT

Are the cards full size SD or micro SD with an adapter? You should only use the full size cards.

Re: My Canon 6D mk2 will not format CARD

jrhoffman75 — Wed, 21 Jul 2021 18:46:40 GMT

@artsdigiphoto wrote:
The default ffile format is exFAT, just clicked on device default. Not FAT32?

The camerfa manual says device incorporates exFAT technology.

Re: My Canon 6D mk2 will not format CARD

artsdigiphoto — Wed, 21 Jul 2021 19:22:11 GMT

I just talked to Canon service. I'll have to ship the camera for repair.

cannon rebel eos t-7 no image no auto focus

Rocks — Wed, 21 Jul 2021 21:10:08 GMT

I get image on screen auto focus dots depress shutter half way no focusing, all the way shutter clicks. Clikck review and it says no image. Flash is supposed to be off but pops up. Set on auto, no flash, quick mode. Was working fie the last time I used it.

Re: cannon rebel eos t-7 no image no auto focus

jrhoffman75 — Wed, 21 Jul 2021 21:13:10 GMT

Call 1-800-OK-CANON

Re: cannon rebel eos t-7 no image no auto focus

Rocks — Wed, 21 Jul 2021 22:18:23 GMT

after a bunch of questions they they said I will conet you then I was disconected. The other time i went to the help line and got thfough the questions they said that model info is online only so another dead end.

Re: cannon rebel eos t-7 no image no auto focus

jrhoffman75 — Thu, 22 Jul 2021 00:00:54 GMT

@Rocks wrote:
after a bunch of questions they they said I will conet you then I was disconected. The other time i went to the help line and got thfough the questions they said that model info is online only so another dead end.

First, go into the menu and reset all camera settings and all custom functions. Instructions for that will be in your manual.

Then set camera to P(rogram) mode on the dial and go outside in daylight and try to take a picture.

If that doesn't clear up the problem, a few suggestions:

1. is there a camera club near you. Often if you go to a meeting someone might be able to help you. I know my club does that.

2. is there a camera store near you

3. here is the website for Canon support: Canon U.S.A., Inc. | Service & Repair

4. Midwest Camera has been recommended by some folks on this forum

5. Cameraworks of Colorado Springs has been recommended by folks on the Ugly HedgeHog site

I have no direct experience with either of them.

Re: My Canon 6D mk2 will not format CARD

artsdigiphoto — Wed, 28 Jul 2021 16:40:37 GMT

As it turns out, there was a broken pin inside the card reader slot. I have NEVER had a problem like this. The camera was purchased via eBay. I sent it back to the seller, who accepted my return but wanted to claim that I had done the damage. I am still waiting my refund from eBay. It's been about two weeks.

Re: My Canon 6D mk2 will not format CARD

artsdigiphoto — Wed, 28 Jul 2021 16:42:40 GMT

There was damage to the card slot, a broken pin.

Re: My Canon 6D mk2 will not format CARD

artsdigiphoto — Thu, 29 Jul 2021 00:13:41 GMT

I did get a full refund from eBay,so there's that. AND I have a functioning 6D Mk 2, which is a lovely FF camera.

Re: My Canon 6D mk2 will not format CARD

wq9nsc — Thu, 29 Jul 2021 00:40:55 GMT

I am glad that you got your money back, ebay is very good about that making it quite safe for buyers.

The SD card interface is far more robust than the tiny pins of a CF card socket connector but even SD card sockets can be damaged. The previous owner probably made a mistake and tried to force fit a card that wasn't going in properly or bought a poor counterfeit card where the dimensions weren't quite correct.

Rodger