topic Re: can't transfer pics in EOS DSLR & Mirrorless Cameras

can't transfer pics

inbal2602 — Mon, 19 Jul 2021 08:24:16 GMT

Hi,

Im trying to transfer pics to my laptop.

I downloaded all the softwares needed, but when I plug in the camera to the computer it says 'busy'.

What can I do?

Tnx

kvbarkley — Mon, 19 Jul 2021 12:48:30 GMT

Tell us what computer and camera for a start.

inbal2602 — Tue, 20 Jul 2021 06:45:49 GMT

Sorry, new here 🙂

Canon eos 40d

Lenovo laptop

jrhoffman75 — Tue, 20 Jul 2021 11:57:34 GMT

Welcome to the forum.

1. do you have EOS Utility 2 installed?

2. when you connect the camera does Windows recognize it?

3. do you have a card reader?

inbal2602 — Tue, 20 Jul 2021 13:13:23 GMT

1. Yes
2. Something needs to show up? I don't see anything.
3. No, I connected it with USB cable

jrhoffman75 — Tue, 20 Jul 2021 13:47:00 GMT

Is the cable a Canon cable? Some cables are charging only. You need a data cable.

inbal2602 — Tue, 20 Jul 2021 13:56:12 GMT

Wow! There is a difference?? I didn't know...I will try!! Thank you very much!