topic Re: Canon camera refuses to open files in EOS DSLR & Mirrorless Cameras

Canon camera refuses to open files

Canonhelppls — Sun, 21 Mar 2021 13:46:58 GMT

two days ago when I was plugging up my canon into my computer the files for Canon opened and I could look at the pictures I have taken. now today when i try to plug it up, the computer goes to "set up device" instead of opening the file name for the pictures??? how can i fix this? P.S i have a canon20d

Re: Canon camera refuses to open files

Waddizzle — Sun, 21 Mar 2021 14:28:32 GMT

Allow the computer to "set up the device" you just plugged into the USB port. This behavior varies from one brand of PC to the next, and the state of your operating system updates.

Re: Canon camera refuses to open files

Canonhelppls — Mon, 22 Mar 2021 01:03:26 GMT

it says that the device is unavailable

Re: Canon camera refuses to open files

jrhoffman75 — Mon, 22 Mar 2021 11:26:57 GMT

Were any changes made to the computer like an OS update?

Re: Canon camera refuses to open files

Canonhelppls — Tue, 23 Mar 2021 13:40:10 GMT

yes there was an update

Re: Canon camera refuses to open files

jrhoffman75 — Tue, 23 Mar 2021 15:14:59 GMT

What OS are you using?

Re: Canon camera refuses to open files

Canonhelppls — Tue, 23 Mar 2021 15:35:31 GMT

Windows 10!

Re: Canon camera refuses to open files

jrhoffman75 — Tue, 23 Mar 2021 16:23:19 GMT

The suggestion I have is to check for updates again and see if MS has released additional updates to fix problems.

Could you use a card reader?

Re: Canon camera refuses to open files

Canonhelppls — Tue, 23 Mar 2021 22:23:26 GMT

I actually don't have one. I will try that

Re: Canon camera refuses to open files

Tronhard — Wed, 24 Mar 2021 17:46:52 GMT

I never plug the camera directly into my computers, I use a card reader that is permanently attached and just switch the card from the camera to the card reader. It is simpler, faster and doesn't use up the camera battery.