M50 will not connect to any Mac

medwards216 — Fri, 20 Nov 2020 16:25:22 GMT

I have tried every single solution I have seen posted online, nothing works. Yesterday, it magically connected to EOS Utility 3 and then when I switched computers, its refused to connect to the new computer, the computer it was working on, or my wife's computer. Things tried so far:

Turning off camera WiFi
Tried at least 10 different cables
Tried 2 different USB adapters on MacBook Pro
Tried direct USB connections on Macbook Air and iMac
Have updated firmware on camera
Have turned camera LCD around and closed so that the screen does not show
Have restarted computer multiple times
Have formated memory card
Have uninstalled and reinstalled Utility app multiple times
Have checked to see I HDMI out works - it does.

Help please! This is too expensive of a camera to not work as advertised.

Re: M50 will not connect to any Mac

kvbarkley — Fri, 20 Nov 2020 19:49:57 GMT

Have you tried running image capture and then plugging in the camera?

Re: M50 will not connect to any Mac

iasminb — Sun, 24 Jan 2021 20:14:48 GMT

Same issue here and went through the same things as well.
The camera just freezes when connected to USB and nothing else works....

topic M50 will not connect to any Mac in EOS DSLR & Mirrorless Cameras

M50 will not connect to any Mac

Re: M50 will not connect to any Mac

Re: M50 will not connect to any Mac