topic Re: M6 Firmware (1.0.1) Update now EF-M 14-45 Not Communicating in EOS DSLR & Mirrorless Cameras

M6 Firmware (1.0.1) Update now EF-M 14-45 Not Communicating

BCBH — Fri, 14 Aug 2020 17:42:31 GMT

All,
I updated my M6 from 1.0.0 to 1.0.1 ( EF-M 14-45) now 1 of my 3 lenses is showing a communications error. My EF 50mm and EF-M 55-200 are working just fine.

This error prevents me from updating the firmware on the lens. In fact, when the camera finally does finish booting the rear display is SUPER slow. When I try to select the Menu the camera locks up.

I've tried to re-install the Firmware but the camera states that it's complete (seems like it only verifies the firmware version and doesn't re-install it). I can't find a way to revert back to the original firmware.

Any help/recommendations would be appreciated!

Roger

Re: M6 Firmware (1.0.1) Update now EF-M 14-45 Not Communicating

Mark35mmF2 — Sat, 15 Aug 2020 05:43:00 GMT

Hi Roger,

The startup menu being slow is a bit strange, the firmware should not cause a drastic change like that. if you haven't already, I would try recharging the original Canon brand battery to a full charge and trying the lens firmware update again. When you do this it is also important that only the lens firmware file is on the SD card and not image files or a camera firmware file.

Re: M6 Firmware (1.0.1) Update now EF-M 14-45 Not Communicating

BCBH — Sat, 15 Aug 2020 12:08:05 GMT

I'll give that a try but the last time I tried it I couldn't get to the menu as the camera locked up as soon as I touch the Menu button.

I've been using aftermarket batteries for quite some time. Is there something unique about the Canon batteries?

Roger

Re: M6 Firmware (1.0.1) Update now EF-M 14-45 Not Communicating

Waddizzle — Sat, 15 Aug 2020 12:42:39 GMT

@BCBH wrote:
I'll give that a try but the last time I tried it I couldn't get to the menu as the camera locked up as soon as I touch the Menu button.

I've been using aftermarket batteries for quite some time. Is there something unique about the Canon batteries?

Roger

Yes, Canon batteries actually work. Get your hands on a genuine Canon battery. Only buy your batteries and camera from a factory authorized retailer. Amazon is not the best market place for camera gear and accessories. I only use B&H Photo Video in NYC, or direct from Canon.

Re: M6 Firmware (1.0.1) Update now EF-M 14-45 Not Communicating

BCBH — Sat, 15 Aug 2020 13:22:31 GMT

Thanks, I'll give that a try.

Re: M6 Firmware (1.0.1) Update now EF-M 14-45 Not Communicating

BCBH — Mon, 17 Aug 2020 15:25:07 GMT

Well, I've tried all that's been suggest (I really appreciate the help!) but nothing has helped. I'll be shipping the camera and lens back to Canon.