topic Re: t4i Freezes in EOS DSLR & Mirrorless Cameras

t4i Freezes

rajatxjain — Wed, 12 Jun 2013 04:52:21 GMT

Hi,

I bought my T4i with the 18-135mm STM lens about 6 weeks back from Amazon. Almost every week since then I see my camera freezes a couple of times. NO matter what I do, it would not do ANYTHING. I tried turning mode dial, I tried clicking photos, I tried going to menu, I even tried to switch it off! And it won't work. The only way out is to remove the battery and put it back in.

There is no reliable way of reproducing the problem. I don't know what to do since it is so unreliable. I see that some other users have also seen this problem, but what is not conclusive is whether this is a firmware bug? Or is it that I just have a bad copy?

The firmware version as displayed in the camera is ver 1.0.1 and the lens version is 1.5.0.

Thanks,

Rajat

Re: t4i Freezes

bobakman — Mon, 17 Jun 2013 20:03:38 GMT

See this link for instructions on a new firmware update that should solve your issue.

http://usa.canon.com/cusa/support/consumer?pageKeyCode=prdAdvDetail&docId=0901e0248090cddd

Re: t4i Freezes

rajatxjain — Wed, 19 Jun 2013 18:41:46 GMT

Thanks a lot, I hope this solves my problem 🙂

Did it for 2 days and did not see an issue so far! I'll keep monitororing...

Re: t4i Freezes

Maum — Tue, 16 Sep 2014 13:11:38 GMT

So I downloaded the update you suggested, but then what do I do. How does that help the camera's functioning?

Re: t4i Freezes

rajatxjain — Tue, 16 Sep 2014 16:05:17 GMT

My camera works fine now after I followed teh instructions.