Mac doesn't recognize camera

kgleiss — Mon, 25 Nov 2013 01:04:37 GMT

My canon t3i STILL will not connect to my Mac running OS X 10.9

Re: Mac doesn't recognize camera

Mykolas — Tue, 26 Nov 2013 14:07:49 GMT

Hi kgleiss!

Thanks for posting.

Have you updated the Canon software since you upgraded to the new version of the Mac OS? If not, I recommend that you download the updates for EOS Utility and Digital Photo Professional from our website. Please refer to the link below:

http://www.usa.canon.com/cusa/support/consumer/eos_slr_camera_systems/eos_digital_slr_cameras/eos_rebel_t3i_18_55mm_is_ii_lens_kit#DriversAndSoftware

At this time, updates to our software have not been specifically released for OS 10.9, but we have found that the versions we have now work quite well in most cases. When you get to the download page, select OS 10.8 as your operating system so the download links will appear.

If this is a time sensitive-matter, additional support options are available at Contact Us.

Re: Mac doesn't recognize camera

kgleiss — Tue, 26 Nov 2013 17:13:05 GMT

My thanks . . . your suggestion did (finally) work !

Re: Mac doesn't recognize camera

kgleiss — Mon, 02 Dec 2013 14:05:54 GMT

Thank you.

topic Re: Mac doesn't recognize camera in EOS DSLR & Mirrorless Cameras

Mac doesn't recognize camera

Re: Mac doesn't recognize camera

Re: Mac doesn't recognize camera

Re: Mac doesn't recognize camera