How to get repair?

matvryphotog — Wed, 27 May 2020 14:49:56 GMT

My EOS M6 Mark II had an unfortunate encounter with my dog and my poor camera now needs some service.

However, I keep running in circles trying to find the form to request service for my camera; or if Canon is even accepting repair requests during COVID-19.

I registered my product, and find my way to this page: https://mycanon.usa.canon.com/products/service and click on "Request Service" next to my camera. It brings me to https://mycanon.usa.canon.com/products/support which has no form or information on requesting service other than a phone number and a email address that doesn't work.

Is there a hidden portal somewhere or what am I missing here?

Re: How to get repair?

ebiggs1 — Wed, 27 May 2020 15:17:59 GMT

Call Canon at 1 (800) 652-2666

Re: How to get repair?

matvryphotog — Wed, 27 May 2020 16:33:33 GMT

So, pick up the phone? So old school....

topic Re: How to get repair? in EOS DSLR & Mirrorless Cameras

How to get repair?

Re: How to get repair?

Re: How to get repair?