topic Re: EOS Rebel and Windows XP in EOS DSLR & Mirrorless Cameras

EOS Rebel and Windows XP

skgreenwood — Mon, 28 Oct 2013 19:40:43 GMT

I have a Canon EOS Rebel. My computer is Windows XP. I cannot get my computer to recognize my camera. The setting on my camera is set to PTP. Please Help!! I have some wonderful pictures on my camera I need to get off! Thank you!

Re: EOS Rebel and Windows XP

Jchafitz — Mon, 28 Oct 2013 20:59:27 GMT

Are you inputting directly through the camera? If that isn't working, take the card out of the camera & use the computer's card slot input, (or get a card reader if your computer doesn't have one) & see if that works.

Re: EOS Rebel and Windows XP

ebiggs1 — Tue, 29 Oct 2013 14:03:05 GMT

Which Rebel?

You did: change the setting in menu > the last icon > communication > change from PC to print/ptp. You should be able to communicate with XP.

Re: EOS Rebel and Windows XP

skgreenwood — Wed, 06 Nov 2013 21:01:41 GMT

Thank you for all the suggestions. I did have to end up getting a card reader. I ended up calling the Support at Canon, which by the way they are extremely helpful and kind! They thought my port might be going bad. I purchased a Compact Flash card reader (key words are Compact Flash) from Amazon for 3.72 and just downloaded my pictures! Thanks again!

Re: EOS Rebel and Windows XP

Jchafitz — Wed, 06 Nov 2013 21:11:32 GMT

Great! Enjoy your photos. What do I win?

Re: EOS Rebel and Windows XP

skgreenwood — Wed, 06 Nov 2013 21:21:31 GMT

A pat on the back:)

Re: EOS Rebel and Windows XP

ebiggs1 — Wed, 06 Nov 2013 21:42:59 GMT

“They thought my port might be going bad.”

Of course if you have a faulty computer it is not going to work. But, possibly you just need a updated driver and/or just to reinstall your CF reader port.

Because if you did change the setting in menu > the last icon > communication > change from PC to print/ptp.

You will be able to communicate with XP.

Re: EOS Rebel and Windows XP

skgreenwood — Wed, 06 Nov 2013 22:52:41 GMT

Oh my computer was fine. It was the port on my camera he thought was going bad - which I understand because this camera is the original Rebel. Also, my camera was already set to PTP. It still wouldn't recognize my camera. I think I mentioned that in my original post. Thanks for responding though! The card reader actually read faster than my USB cord every did!!