topic Re: HELP WITH LCD SCREEN in EOS DSLR & Mirrorless Cameras

HELP WITH LCD SCREEN

LITTLEWILL21 — Sat, 06 Jun 2020 21:06:12 GMT

HELLO I HAVE A CANON EOS 1DS MKII, IM HAVING PROBLEMS WITH THE LCD SCREEN! EVERYTIME I TAKE A SHOT THE PICTURE COMES BACK TO ME PINKISH/ REDISH COLOR AND WHEN I EMPORT THEM TO MY COMPUTER THE ARE PINK ASWELL WHAT SHOULD I DO?????

Re: HELP WITH LCD SCREEN

jrhoffman75 — Sat, 06 Jun 2020 21:19:31 GMT

Welcome to the forum. No all caps please.

It may be a corrupt card. First try reformatting card in camera. If that doesn't work try a new card.

Re: HELP WITH LCD SCREEN

LITTLEWILL21 — Sat, 06 Jun 2020 21:25:03 GMT

thank you sir , i just tried it but i didnt change anything.

Re: HELP WITH LCD SCREEN

jrhoffman75 — Sun, 07 Jun 2020 10:51:15 GMT

If a new card didn't resolve the issue most likely camera needs repair. One last thing to try is resetting camera settings and clearing all custom settings in the Menu screens.

Re: HELP WITH LCD SCREEN

Mark35mmF2 — Sun, 07 Jun 2020 04:55:51 GMT

Hi there,

I agree with jrhoffman75, clearing the camera settings is the next best solution but if that does not resolve the issue then unfortunately it may be an indicator that there is a hardware issue with the CMOS sensor or the processor. Does this happen in both JPEG and RAW shooting?

Re: HELP WITH LCD SCREEN

LITTLEWILL21 — Sun, 07 Jun 2020 21:58:32 GMT

yes it does

Re: HELP WITH LCD SCREEN

Mark35mmF2 — Wed, 10 Jun 2020 05:03:08 GMT

Thank you.

Unfortunately if this happens in both JPEG and RAW shooting, and it shows on teh camera LCD as well as when you import your images to the computer, that would indicate a serious malfunction with the image sensor or processr which typically needs repair to resolve.

It is my understanding the there are no longer repair parts available for the EOS 1DS Mark II so Canon would not be able to service the item, but you may be able to replace the item at a discount through the Canon Upgrade Program. The sales department handles the Canon Upgrade Program and they can be reached Any day except Sunday 9am to 9pm EST at (800)385-2155.