topic Re: How can I remove the white rectangle from Canon 5D Mark iii while streaming? in EOS DSLR & Mirrorless Cameras

How can I remove the white rectangle from Canon 5D Mark iii while streaming?

Paul9000 — Thu, 14 May 2020 17:35:39 GMT

Is there anyway to remove the white rectangle on my Canon 5D Mark III?

I'm streaming a live yoga class into an Elgato HD60+ then into my MacBook Pro. I'm wondering if I need to do download the Magic Lantern firmware? I'd rather not do that if possible. Any suggestions? Thanks!

Re: How can I remove the white rectangle from Canon 5D Mark iii while streaming?

Tim — Fri, 15 May 2020 02:16:37 GMT

Paul9000,

You can try pressing the <INFO> button on the camera. Multiple button presses will change the on screen display until it eventually reaches a spot where it's blank and then back to full information display with several steps in between. This should change what you see onscreen as a result.

No this did not help. I spent a long time with Canon supp...

Paul9000 — Thu, 21 May 2020 16:24:39 GMT

No this did not help. I spent a long time with Canon support on the phone and came to the conclusion the hdmi is clean when feeding into a TV but NOT the elgato hd60+ capture card. I was able to get over these limitations by downloading the Magic Lantern firmware as suggested by one of your techs. Disappointing that Canon does not offer these features in its own firmware. Also disappointing that I had to spend many many hours trying to figure this out.

Re: No this did not help. I spent a long time with Canon supp...

Stephen — Thu, 21 May 2020 16:31:42 GMT

Hello, Paul9000.

The 5D Mark III does not offer clean HDMI out, however, we do have a new EOS Webcam Utility Beta Software that may allow you to stream via USB. You can learn more at canon.us/livestream

You will also see all of the current models that offer clean HDMI out.

If your camera isn't listed, be sure to sign up to be notified for future EOS Webcam Utility Software updates & releases, as our team is actively developing the software and will be adding more camera models in the future.

Re: How can I remove the white rectangle from Canon 5D Mark iii while streaming?

DarylS — Wed, 27 May 2020 17:51:10 GMT

Set camera to manual focus. No more focus box around your face. Magic.

Re: How can I remove the white rectangle from Canon 5D Mark iii while streaming?

jason_g — Wed, 17 Jun 2020 22:47:16 GMT

AF off | AF on.

No matter what, i see a box. From my camera through camlink.

SURELY there's a way to fix this in the settings.

Do I really need to downgrade to 1.2.3, then install magic lantern to get this done?

I'm currently on 1.3.6

( 5d mark III )

This is super annoying.

Re: How can I remove the white rectangle from Canon 5D Mark iii while streaming?

Smandel — Tue, 01 Sep 2020 13:24:11 GMT

Paul9000, I’ve installed ML. What setting do I use to get rid of that white box?

Re: How can I remove the white rectangle from Canon 5D Mark iii while streaming?

jason_g — Tue, 01 Sep 2020 13:25:21 GMT

I finally did get the white box to go away, after installing Magic Lantern.

Re: How can I remove the white rectangle from Canon 5D Mark iii while streaming?

jason_g — Tue, 01 Sep 2020 13:25:37 GMT

Typically, hit the info button and it'll go away.

Re: How can I remove the white rectangle from Canon 5D Mark iii while streaming?

Smandel — Tue, 01 Sep 2020 16:14:00 GMT

Thank you! That worked!!! YAY!!!