topic Re: 5D Mark iv blue Buttons not working (Rate, Playback, magnifier, and trash) in EOS DSLR & Mirrorless Cameras

5D Mark iv blue Buttons not working (Rate, Playback, magnifier, and trash)

jphillips1987 — Sat, 25 Apr 2020 03:50:59 GMT

Hi All

I am new the the 5D Mark IV, switched from sony. I just purchased my 5d but left side buttons (blue ones) are not working. Before I sent in to get potentially repaired I wanted to check if there was something I was missing on this ??

any help would be appreciated.

Re: 5D Mark iv blue Buttons not working (Rate, Playback, magnifier, and trash)

kvbarkley — Sat, 25 Apr 2020 14:40:07 GMT

Is there a control lock on the camera?

Re: 5D Mark iv blue Buttons not working (Rate, Playback, magnifier, and trash)

jphillips1987 — Sat, 25 Apr 2020 14:46:07 GMT

No it’s not

Re: 5D Mark iv blue Buttons not working (Rate, Playback, magnifier, and trash)

kvbarkley — Sat, 25 Apr 2020 17:02:22 GMT

Then call Canon at the 1-800 number they will walk you through some troubleshooting, and if necessary, arrange for the repair.