topic Re: Help, 7D Mark II can't shoot anymore in EOS DSLR & Mirrorless Cameras

Help, 7D Mark II can't shoot anymore

fotonews — Wed, 08 Apr 2020 13:25:26 GMT

Hello, hoping someone knows what happen to my camera. Had a little bump and after that all I see when shooting is the attached photo. Any idea what is it? Can I fix myself? Mirror looks good. Dont see anything out of whack in there.

Thank you

Re: Help, 7D Mark II can't shoot anymore

kvbarkley — Wed, 08 Apr 2020 13:50:38 GMT

Since we don't know what you are supposed to be displaying here:

Live View?

Standard Staus Screen?

Image Playback?

We can't say for sure. If you can take a picture and download it to a comptuter to view it, it is the LCD circuitry. Otherwise it is a dead sensor.

Re: Help, 7D Mark II can't shoot anymore

fotonews — Wed, 08 Apr 2020 13:59:39 GMT

kvbarkley, thank you for your prompt reply. the image uploaded its all I get when I shoot, regardess of lens and/or camera settings and yes, I can download to my computer. circuitry or sensor?

Re: Help, 7D Mark II can't shoot anymore

fotonews — Wed, 08 Apr 2020 14:13:07 GMT

I figure it out, its the camera display, LCD. Camera shoots properly and can see images when downloaded to computer. Thanks for the tip.

Re: Help, 7D Mark II can't shoot anymore

ebiggs1 — Wed, 08 Apr 2020 14:39:18 GMT

" Had a little bump ..."

How "little" of a bump? A 7D2 is a pretty robust camera and should take a little bump with out notice.

Re: Help, 7D Mark II can't shoot anymore

fotonews — Wed, 08 Apr 2020 14:52:08 GMT

You are right, fell of a chair with a 300mm 2.8f

Re: Help, 7D Mark II can't shoot anymore

ebiggs1 — Wed, 08 Apr 2020 15:14:07 GMT

That'll do it.

Re: Help, 7D Mark II can't shoot anymore

kvbarkley — Wed, 08 Apr 2020 15:20:32 GMT

You can try the HDMI out to see if it is the actual LCD or the video circuitry, but unless you want to drag a monitor along with you when you shoot, it won't help much, it still needs repair. 8^)

Re: Help, 7D Mark II can't shoot anymore

fotonews — Wed, 08 Apr 2020 16:13:40 GMT

DIY kinda repair?

Re: Help, 7D Mark II can't shoot anymore

kvbarkley — Wed, 08 Apr 2020 16:25:05 GMT

Hard to say. If it is just the LCD, maybe. If it is the video circuitry, probably not.

Re: Help, 7D Mark II can't shoot anymore

Waddizzle — Wed, 08 Apr 2020 17:42:22 GMT

@fotonews wrote:
DIY kinda repair?

Send it in. Send it in. What do you think the odds are that something else is damaged? Send it to Canon, no one else.

Re: Help, 7D Mark II can't shoot anymore

ebiggs1 — Thu, 09 Apr 2020 13:44:01 GMT

"Send it in. Send it in. What do you think the odds are that something else is damaged? Send it to Canon, no one else."

Heed this advice. The 300mm lens is too heavy to not have damaged something, a lot, else. Canon will go through and test everything.

Re: Help, 7D Mark II can't shoot anymore

RobertTheFat — Thu, 09 Apr 2020 14:27:26 GMT

@ebiggs1 wrote:
"Send it in. Send it in. What do you think the odds are that something else is damaged? Send it to Canon, no one else."

Heed this advice. The 300mm lens is too heavy to not have damaged something, a lot, else. Canon will go through and test everything.

You may want to send the lens too. Ernie's right about the possible damage, and it could affect the lens as well.

Re: Help, 7D Mark II can't shoot anymore

wq9nsc — Thu, 09 Apr 2020 17:14:51 GMT

And I agree with the prior contributors that the lens should go in for a checkup also. I have the 200, 300, and 400 "great white" primes and the 300 is my favorite of the group and it is worth the slight expense for Canon to check and clean it to ensure that it continues to produce the incredibly sharp photos of which it is capable. Depending upon what gear you own, a CPS membership could be useful at this point so take a look at those which come with repair/maintenance discounts among other perks.

From your photo, it looks like just the LCD suffered a crack to its internal sandwich structure and normally I would say that is a reasonable owner repair situation but with that heavy of a lens attached it needs a good checkup.

Rodger