topic Re: file storage in EOS DSLR & Mirrorless Cameras

file storage

sunshine1580 — Wed, 16 Jul 2014 18:00:26 GMT

When I first got my camera and took multiple pictures, when downloading them to my computer they loaded 50 pictures to a folder. Now when I load my pictures to my computer it loads each individual picture in a separate file. Is there a way to change the storage settings on the camera so that multiple pictures in one folder?

Re: file storage

hsbn — Wed, 16 Jul 2014 18:30:25 GMT

the setting is in a software that you use to download your photos. What software are you using?

Re: file storage

sunshine1580 — Thu, 17 Jul 2014 19:22:44 GMT

I don't know. I just plug the camera into the computer with a USB cable and then a box pops up with the pictures in it. I just drag them to an external hard drive folder on the computer.

Re: file storage

Tiffany — Thu, 17 Jul 2014 19:32:24 GMT

Hi Sunshine1580!

So that the Community can help you better, we will need to know what model camera you have and the computer operating system you're using (Windows XP/Vista/7/8 or Mac 10.x). Any other error messages or details you'd like to give will also help the Community better understand your issue.

Thanks and have a great day!

Re: file storage

sunshine1580 — Sat, 19 Jul 2014 15:06:58 GMT

The camera is a Canon EOS Rebel XT and the operating system is Windows 8. I'm almost positive it is a setting on the camera and not the computer.

Re: file storage

Mykolas — Wed, 30 Jul 2014 12:10:47 GMT

sunshine1580,

There is not a setting in the camera that affects where the images are downloaded to. The camera stores each of its images in large numbers in folders on the card. If it is anything like our own, the software you are using reads the date each was taken, and if set to do so, downloads them and puts them into separate folders for each of the shooting dates. You will need to adjust the download settings in the program you are using to download the images.

What program are you using to download the images?

If this is a time sensitive-matter, additional support options are available at Contact Us.

Re: file storage

ebiggs1 — Wed, 30 Jul 2014 13:37:15 GMT

Win 8 and an XT do not play well together.

The camera has an transfer protocol, PTP, you should have this set. Set the Communication setting to PTP. Connect to the PC and turn the camera on.