topic Re: Firmmware update failure Canon EOS 6D in EOS DSLR & Mirrorless Cameras

Firmmware update failure Canon EOS 6D

coldwaterjohn — Thu, 19 Mar 2020 15:01:16 GMT

Despite following the download an application instructions assiduously, I keep receiving this error message:

"Firmware Update Program: Update File Error. Please check the memory card and reload the battery and try again."

I have also reinitialised the data card, without success in updating the latest FIR.

How do I go about overcoming this issue with my Canon 6D?

Re: Firmmware update failure Canon EOS 6D

Peter — Thu, 19 Mar 2020 15:23:06 GMT

1. Exactly which card are you using?
2. Which firmware and which file size if you check the unzipped file?

Re: Firmmware update failure Canon EOS 6D

coldwaterjohn — Thu, 19 Mar 2020 16:02:59 GMT

I am using aScandisk Ultra 64GB SD Card.

My 6D was running on 1.1.18 and I am attempting to update to Firmware 1.1.19

Re: Firmmware update failure Canon EOS 6D

Peter — Thu, 19 Mar 2020 16:16:36 GMT

In my opinion no need to update if you don't connect your camera to an unsecure WiFi access points. How often do you do that?

Re: Firmmware update failure Canon EOS 6D

coldwaterjohn — Thu, 19 Mar 2020 16:19:36 GMT

Peter

Thank you for that suggestion. However Iam at times connecting through "unsecure" wifi points, however even if I was not, this does not explain why Canon firmware will not upload into the Cano 6D. The FIR file has transferred to the SD Card and is showing on the root directory. Wht is not appening is the update from the card to the camera itself.

Re: Firmmware update failure Canon EOS 6D

Peter — Thu, 19 Mar 2020 16:42:19 GMT

1. Try 32GB card or smaller file size.
2. Low level format the card.

3. Check the file of when the file is extracted onto the card, 6D000119.FIR should be 21,346,096 bytes.

Re: Firmmware update failure Canon EOS 6D

ebiggs1 — Thu, 19 Mar 2020 17:04:22 GMT

Make sure there is no other files on the SD card. The FW update is in the root folder? Yes, no?

D/L the FW update to a Windows computer. Extract it. Put that file on the SD card. Keep in mind if you screw this up your camera will turn into an expensive brick or paper weight! If there is no good reason to update the FW, don't do it.

Re: Firmmware update failure Canon EOS 6D

coldwaterjohn — Thu, 19 Mar 2020 17:40:03 GMT

Peter

This may be the reason for the failure...the downloaded 6D000119.FIR on my P.C.is showing as 20,846KB bytes.

I have tried downloading it twice now with same result???

@Peter wrote:
1. Try 32GB card or smaller file size.
2. Low level format the card.
3. Check the file of when the file is extracted onto the card, 6D000119.FIR should be 21,346,096 bytes.

Re: Firmmware update failure Canon EOS 6D

Peter — Thu, 19 Mar 2020 17:55:15 GMT

Re: Firmmware update failure Canon EOS 6D

coldwaterjohn — Thu, 19 Mar 2020 17:58:09 GMT

I have also tried downloading from this site: https://in.canon/en/support/0400526302/1

where indeed it shows as supposed to be of the byte size you indicate. However when you download the zip file and extract it, it comes out at the size I have already indicated to you...couriouser and curiouser!

Re: Firmmware update failure Canon EOS 6D

Peter — Thu, 19 Mar 2020 18:04:19 GMT

Re: Firmmware update failure Canon EOS 6D

coldwaterjohn — Fri, 27 Mar 2020 12:20:02 GMT

IN the absence of a solution I have shipped the camera back to Canon to let them resolve it.