topic Re: Dust speckles under the LCD monitor screen in EOS DSLR & Mirrorless Cameras

Dust speckles under the LCD monitor screen

mpliska — Thu, 19 Jun 2014 03:13:25 GMT

Hi,

I have a Canon Rebel T3i and have had it for a year and a half.I love it. However, lately I've noticed several speckles of dust under the LCD monitor screen. it's not affecting my pictures but is kind of distracting when i'm looking at the pictures on the monitor. Anyone else familiar with this problem or know what I can do about this?

Mary

Re: Dust speckles under the LCD monitor screen

ebiggs1 — Thu, 19 Jun 2014 14:32:35 GMT

I doubt it is dust. I don't see how you could get dust "under" the LCD screen. Unless it was fitted poorly by the factory.

Re: Dust speckles under the LCD monitor screen

mpliska — Thu, 19 Jun 2014 14:36:32 GMT

I'm not sure what it could be if it's not dust. or dirt. It's dozens of little speckles that are insider or under the top layer of the LCD monitor. The first few times I noticed it, I kept wanting to get my camera rag and wipe the dust off or wash the screen. However, when I did that, I found out that I couldn't get rid of it because it's on the inside of the LCD.

Any suggestions you can make?

Re: Dust speckles under the LCD monitor screen

ebiggs1 — Thu, 19 Jun 2014 15:18:23 GMT

I have heard of Nikon cameras getting dust under their LCD screens but they were fitted poorly at the factory. Actually quite a few Nikons have this problem. I have never heard of a Canon having dust under there.

If it is truly dust, you are not going to be able to remove it. It will have to go to Canon service.

Are you sure it is dust? Could it be a failing LCD screen? Maybe a few of the tiny elements in there are dead.

Re: Dust speckles under the LCD monitor screen

2016rl — Mon, 23 Jun 2014 04:06:51 GMT

I have the same problem! I just noticed today. It is definitely dust. and I have canon t3i anyway on fixing this?????

Re: Dust speckles under the LCD monitor screen

cuda719 — Tue, 24 Jun 2014 12:12:46 GMT

I would contact Canon and send he camera in for servicing.

Re: Dust speckles under the LCD monitor screen

mpliska — Tue, 24 Jun 2014 13:11:13 GMT

I did contact Canon about the problem. They gave me instructions on how to correctly clean the sensor and if that didn't help I could send it in to them to have it fixed for $190.

Not sure what I'm going to do yet. since it doesn't affect how my pictures look, I may just leave it for now.

Re: Dust speckles under the LCD monitor screen

ebiggs1 — Tue, 24 Jun 2014 13:33:51 GMT

Dust...?...under the LCD screen or the sensor? Totaly two different things?

Re: Dust speckles under the LCD monitor screen

mpliska — Tue, 24 Jun 2014 13:45:03 GMT

Apparently it's in the display. Like I described earlier, when i look at the LCD monitor to view pictures that I've just taken, it appears like there are several tiny specks of dirt or dust. They don't affect how much pictures look. it's just distracting to have them there.

Canon recommended cleaning the image sensor with a commericially available blower if it's affecting the picture. However, if it's not affecting the picture and is only on the display (as is the case here), I can send it to Canon to have it serviced. They stated that generally costs $190.

Re: Dust speckles under the LCD monitor screen

ebiggs1 — Tue, 24 Jun 2014 13:55:11 GMT

"... picture and is only on the display ..."

Boy you have throughly confused this ol'boy. What exactly is the dislay? Are you talking in the view finder? Are you talking the LCD screen on the back of the camera?

It is easy to get dust in the view finder but, I think, impossibile to get dust under the LCD display.

If you are talking the view finder, get a Rocket Blower. The rest are junk.

Re: Dust speckles under the LCD monitor screen

mpliska — Tue, 24 Jun 2014 14:24:40 GMT

I'm not sure why you're confused, but I'm grateful that Canon wasn't confused and knew exactly what I meant. 🙂

On my first post, I said it was under the LCD monitor screen, which is what Canon also refers to as the display because it's where you display the pictures you have taken.

And according to Canon, it is very possible to get dirt or dust under there. It can happen when you're replacing a lens or have the lens off for one reason or another.

I'm just frustrated on what it will cost me to have this repaired. I paid $480 for the camera and now am expected to pay $190 to get rid of this 13 laters..

Re: Dust speckles under the LCD monitor screen

ebiggs1 — Tue, 24 Jun 2014 21:46:47 GMT

"... the LCD monitor screen ..." "... it's where you display the pictures ..."

Actually this is what is confusing. You are reffering to the screen on the back of the camera?

"It can happen when you're replacing a lens or have the lens off for one reason or another. "

This LCD screen? It is impossibile to get dust under it because you changed the lens!

Re: Dust speckles under the LCD monitor screen

mpliska — Tue, 24 Jun 2014 22:11:57 GMT

yes, that LCD screen.. Not sure how it got there, but according to Canon, it is very possible for dust to get there.

Are you a Canon Technician?

Re: Dust speckles under the LCD monitor screen

2016rl — Tue, 24 Jun 2014 23:12:44 GMT

It's is definitely the LCD screen. The dust is there whether the screen is on or not. It doesn't affect picture quality. 190$ sure is a lot

Re: Dust speckles under the LCD monitor screen

ebiggs1 — Wed, 25 Jun 2014 06:35:30 GMT

No I am not. I have just been doing this longer than dirt.

Re: Dust speckles under the LCD monitor screen

mpliska — Wed, 25 Jun 2014 13:05:38 GMT

I wasn't trying to be sarcastic. I just wondered if you were a technician because you sound so positive in your answer, and I just wondered why two technicians would say two completely opposite things.

Re: Dust speckles under the LCD monitor screen

ebiggs1 — Thu, 15 Sep 2016 05:57:37 GMT

The lens connection area and that LCD are not connected to each other. Changing the lens can not open the LCD to dust.

I really don't see how, unless a manufactruing defect, could get dust under the LCD screen at all.

There were several brand-N's that did suffer that issue.

You or the Canon tech either did not understand each other or something else is wrong.

Re: Dust speckles under the LCD monitor screen

KaTaHar — Wed, 14 Sep 2016 20:32:30 GMT

For purposes of anyone finding this thread who has a similar issue, yes dust can accumulate inside the LCD screen. I just purchased a used T3i and the LCD screen was full of dust inside. There are 6 black screws around the LCD screen that need to be removed and 2 silver screws inside to separate the LDC from the plastic casing. 4 of the black screws are only visible if you rotate the LCD and look at the side closest to the camera. Once all 6 outside and 2 inside screws are removed, the LCD detaches easily from the casing and you can clean the plastic and LCD screen with a lens tissue or microfiber cloth. This took me about 10 minutes and the LCD and plastic is now spotless. Good luck!

Re: Dust speckles under the LCD monitor screen

mpliska — Thu, 15 Sep 2016 00:58:36 GMT

That sounds easy enough. is there any chance that I could wreck something in the process once the screws are off and the LCD monitor is taken apart?

Re: Dust speckles under the LCD monitor screen

ebiggs1 — Thu, 15 Sep 2016 06:18:05 GMT

"...is there any chance that I could wreck something..."

Yes! Not only a chance but likely.

My answer assumed you meant in the LCD itself. Perhaps that is what the Canon tech thought too. Maybe replacement? However, I don't even think it likely you can get dust between the LCD screen and the plastic that covers it. I imagine it would have to be in an extremely dusty environment.

It is impossible to get dust in the LCD assembly from changing the lens.