topic I cannot view any of my photos on my computer. in EOS DSLR & Mirrorless Cameras

I cannot view any of my photos on my computer.

barbaratrego — Fri, 25 Mar 2016 18:39:08 GMT

Ive had my rebel t5 for just over a month, and I cant view any of my photos on my computer. ive tried reformatting my sd, ive opened a brand new sd, ive used a cable and tried an sd reader. I can see the photos on my camera, but when i try to open them on my computer it says the photos are damaged.

Re: I cannot view any of my photos on my computer.

Waddizzle — Fri, 25 Mar 2016 19:41:31 GMT

What type of computer are you trying to use?

Have you installed the Canon EOS Utility software, which is used to download files to a computer, and set the time?

Have you properly formatted the card prior to use?

Does your card meet the card specifications for the camera?

Have you tried a new card?

Re: I cannot view any of my photos on my computer.

cicopo — Fri, 25 Mar 2016 23:48:21 GMT

It's possible that the camera has been set to shoot in RAW only, which means you need the proper software to see, & process them into jpg's. That software (Canon's version) is on the disc that came with your camera & it's DPP (Digital Photo Professional). If you're using a PC another program that can open them is the free download of Picasa but it's not a very good program to use for converting them to jpg's even though it can do it.