topic Just bought a T6i, with wireless and NFC, but the 2 Canon apps say it's not compatible?! in EOS DSLR & Mirrorless Cameras

Just bought a T6i, with wireless and NFC, but the 2 Canon apps say it's not compatible?!

Fotoace — Fri, 01 May 2015 06:34:26 GMT

T6i

Re: Just bought a T6i, with wireless and NFC, but the 2 Canon apps say it's not compatible?!

PajamaGuy — Fri, 01 May 2015 14:45:25 GMT

Well....I have a T6s and the EOS manual says the T6's will NOT connect via WiFi (bummer). So I fired a note to Canon. Their reply:

The EOS Rebel T6s Wi-Fi feature currently allows wireless connection to another Camera, Smartphone, Printer, Media Player, or Web service. While a feature to connect to a computer wirelessly with the EOS Rebel T6s is unavailable, you can still use the USB cable for downloading images and remote shooting using the EOS Utility software.

It DOES connect via USB, BUT you must disable the camera's WiFi first.

Since the WiFi does connect to smartphone via WiFi, I'm betting a software and/or firmware update fill fix the issue.

Re: Just bought a T6i, with wireless and NFC, but the 2 Canon apps say it's not compatible?!

artworksmetal — Wed, 15 Jul 2015 16:55:18 GMT

I just upgraded from a T1. The thing that pushed me over the edge was the wireless capability.

When I fired up the latest version of the EOS Utility I saw the option to connect via WIFI. So I went shopping and buying the T6 was a no brainer. I love these cameras, plus it has WiFi!

It never occurred to me that it wouldn't work. Why would you cripple a feature like that? I'm astonished.

Please Canon tell me that you will fix this in a firmware update.

Re: Just bought a T6i, with wireless and NFC, but the 2 Canon apps say it's not compatible?!

theandies — Thu, 16 Jul 2015 22:08:39 GMT

Not sure I'm following both of your questions.

Do you want the camera to connect to a computer via WiFi? That won't happen as the camera is not DLNA capable. To connect to a computer you have to use the USB cable (don't forget to disable WiFi on the camera first). I've not had luck getting my computer to read my SD card as I think it should but I did format the SD card in the camera so that may be the issue with that.

I have a T6i and I've connected to both my Android Phone and tablet and my wifes iPad and iPhone without any problems. Are you using the right app? It should be Camera Connect

There are other Canon apps which may be the issues you are having with compatibility.

Hope this helps

John

Re: Just bought a T6i, with wireless and NFC, but the 2 Canon apps say it's not compatible?!

theandies — Fri, 17 Jul 2015 02:35:13 GMT

Sorry, I spoke too soon. You can view pictues via WiFi as the camera is DLNA enabled. When you choose WiFi function in the Camera's WiFi menu choose the icon that looks like a computer (DUH!) choose connect then go into control panel (I use Windows) go to Network and Internet. Then choose view network computers and devices. You should see Canon T6i(s) in the media devices section. Right click on the camera device (mine says Canon EOS Rebel T6i) and select open media player. You should then see the camera listed. Double click on the camera and the menu drops down which includes pictures. Click on the pictures and you can view them there. Unfortunaly you can't really do much more that viewing pictures. I'm going to find a better program for DLNA devices to do more stuff.

Re: Just bought a T6i, with wireless and NFC, but the 2 Canon apps say it's not compatible?!

artworksmetal — Fri, 17 Jul 2015 14:51:52 GMT

You're right, theandies. DNLA works to a point. Here is my current discussion with Canon Support. The very last part addresses DNLA.

ME:

I just upgraded from a T1 to a T6S. The thing that pushed me over the edge was the wireless capability.
>
> When I fired up the latest version of the EOS Utility I saw the option to connect via WIFI. So I went shopping and buying the T6 was a no brainer. I love these cameras, plus it has WiFi!
> It never occurred to me that it wouldn't connect via WiFi.If I can connect to a Smartphone or Printer, why not the EOS Utility?
> Why would you cripple a feature like that? I'm astonished.
> Please Please Canon tell me that you will fix this in a firmware update.
>

CS:

Dear Arthur Thompson,

Thank you for contacting Canon product support regarding your EOS Rebel T6s. I understand you are interested in connecting to your computer via Wi-fi. I am happy to assist you.

I am not exactly sure why your camera did not show up in the product list. It is possible you went to the Professional Imaging Products section instead of the Consumer and Home Office area. I understand how being able to connect your camera to your computer via Wi-fi would be beneficial, but it seems this feature was left out by the product designers.

This is something that I can submit to our engineers for consideration and it could be added in a future firmware update. However, please note that decisions to include a particular camera feature are made by our engineers and product designers in Japan, based on a number of factors. Consumer demand, technological limitations, and customer feedback are all taken in to consideration. I regret any inconvenience this may cause.

I hope this information is helpful to you. Please let us know if we can be of any further assistance.

Thank you for choosing Canon.

Sincerely,

William
Technical Support Representative

Me:

Thank you for your quick response. On the T6, the Camera Connect app almost substitutes for not being able utilize the EU. The app lacks the ability to manually fine tune the focus. Also, some of the autofocus features are not intuitive. Perhaps if there was a manual for the app. I have not found one on the Canon US website. In either case, the app still needs some work. It gets very mixed reviews on Google Play

Still, it's hard to understamd why the designer would make the camera 'connected' so it can transfer pictures to another camera (What kind of conssumer demand is there for that?), print directly to a printer, but not be able to acess it with EU. People don't spend $1,000 on a DSLR to share snapshots. Phones do that well enough. Only people serious about photography are willing to lug around a bag with 15 lbs of camera in it.

But here's the other 2 things that make no sense:

1. The camera connects to a network in a way as if your engineers invented it for the first time. As if they never connected a device to a network before. You shouldn't need a different "Set" for each function using the same network. Can you think of any other device that works lke that?

2. Connecting to the network in DNLA mode, I can see the pictures in File Manager(Explorer). I can open them in other programs. I can see SD card folders in Digital Photo Professional. But I can't see or open the photos. And of course I can't use the Eos Utility, although there it is, connected just as if through a cable.

I'm sorry, but my former respect for Canon is taking a nosedive. They had to go out of their way to cripple this functionality.

Re: Just bought a T6i, with wireless and NFC, but the 2 Canon apps say it's not compatible?!

theandies — Fri, 17 Jul 2015 15:06:40 GMT

I'm having problems with the NFC connection as you may have seen in the NFC thread. I agree, it's like these engineers just write code and not do extensive testing to make these connection more robust. My hope is they are continuing to work on it and come out with an update for the app and firmware update for the camera soon.

The Camera Access Point Mode works well as does Infrastructure mode. The app needs a lot of work as you pointed out. NFC is very inconsistent and needs work.

Come on Canon, your cameras are great but if you want to make them better as far as wireless communications go hire some good wireless communication engineers and make it robust and user friendly. Luckily I'm and electronics engineer and very technical so I can tinker and adjust to situations like this. I cannot fathom someone that is not figure this stuff out.

Re: Just bought a T6i, with wireless and NFC, but the 2 Canon apps say it's not compatible?!

dwisnowski — Tue, 03 Nov 2015 01:58:22 GMT

Canon. Please vote up this issue. I agree completely with the people in this thread. I believe it is a large over sight on the canon development team to not add the camera to computer wifi feature. Please add this in for the t6i.

Re: Just bought a T6i, with wireless and NFC, but the 2 Canon apps say it's not compatible?!

ninesunz — Mon, 07 Dec 2015 20:08:17 GMT

Canon please enable file transfer from camera to pc via wifi!

Re: Just bought a T6i, with wireless and NFC, but the 2 Canon apps say it's not compatible?!

ravenouswolves — Sun, 27 Dec 2015 07:13:06 GMT

Agreed. Purchased this camera because I wanted the convenience of Wifi to PC.

Insane that this is not supported.

Re: Just bought a T6i, with wireless and NFC, but the 2 Canon apps say it's not compatible?!

Waddizzle — Mon, 28 Dec 2015 16:05:45 GMT

@PajamaGuy wrote:
Well....I have a T6s and the EOS manual says the T6's will NOT connect via WiFi (bummer). So I fired a note to Canon. Their reply:

The EOS Rebel T6s Wi-Fi feature currently allows wireless connection to another Camera, Smartphone, Printer, Media Player, or Web service. While a feature to connect to a computer wirelessly with the EOS Rebel T6s is unavailable, you can still use the USB cable for downloading images and remote shooting using the EOS Utility software.

It DOES connect via USB, BUT you must disable the camera's WiFi first.

Since the WiFi does connect to smartphone via WiFi, I'm betting a software and/or firmware update fill fix the issue.

Safe money says to bet that you're wrong. In order for a device to connect wirelessly to another device, one of the devices must play the role of "wireless access point". Your wireless router on a home LAN fulfills this role.

Canon cameras and printers can connect through proprietary protocols, for which they even have a name for it. Some smart phones [BUT NOT ALL] can connect to your camera, too. A lot of cameras cannot do it. Ask yourself why not. Every device in Canon's reply can serve as a wireless access point. Most laptops and PCs with wireless capabilities do not serve as a wireless access point, mainly because they are designed to connect to one, not behave as one.

So, in order for a device to function as a wireless access point, then it requires the proper hardware being built into the package, which consumes SPACE, which is very limited inside of a tight camera body. In other words, safe money says to bet against a software update being able to add on to the hardware inside of your camera body.

Just because a device says wireless, that does not mean that it is networkable. Canon has used wireless flash units for years, which "connected" via infrared light, transmitted via line of sight. ... wireless and not networkable.

Re: Just bought a T6i, with wireless and NFC, but the 2 Canon apps say it's not compatible?!

greenflyer — Mon, 28 Dec 2015 21:53:37 GMT

I have just purchase the 750d and two len's and the flash to find you cannot connect to a computer via wireless, had I known I would have not purchased the kit. Evertything is wireless today - where has canon been during this period -they need to update the firmware.

Re: Just bought a T6i, with wireless and NFC, but the 2 Canon apps say it's not compatible?!

theandies — Mon, 28 Dec 2015 22:14:16 GMT

I usually use the camera's ability to create it's own WiFi hotspot when connecting to my tablet or phone. This method is a direct WiFi connection to the camera and shows up in my WiFi SSID on my tablet or phone. I just tried to connect to my computer and my computer does see my camera's WiFi SSID. Here is the problem that could be easily corrected by Canon. There is no dedicated app such as Canon Connect to complete the process. All Canon needs to do is create a PC and Mac app to complete this connection. Come on Canon just do it.

Re: Just bought a T6i, with wireless and NFC, but the 2 Canon apps say it's not compatible?!

artworksmetal — Mon, 28 Dec 2015 22:32:39 GMT

Canon has abandoned this thread, just as they have abandoned the camera. There have been no firmware updates since it's release. So in their eyes, it must be perfect!

I've been a Canon loyalist for decades, but this leaves a bitter taste in my mouth.

Re: Just bought a T6i, with wireless and NFC, but the 2 Canon apps say it's not compatible?!

RobertTheFat — Mon, 28 Dec 2015 22:37:06 GMT

@Waddizzle wrote:
@PajamaGuy wrote:
Well....I have a T6s and the EOS manual says the T6's will NOT connect via WiFi (bummer). So I fired a note to Canon. Their reply:

The EOS Rebel T6s Wi-Fi feature currently allows wireless connection to another Camera, Smartphone, Printer, Media Player, or Web service. While a feature to connect to a computer wirelessly with the EOS Rebel T6s is unavailable, you can still use the USB cable for downloading images and remote shooting using the EOS Utility software.

It DOES connect via USB, BUT you must disable the camera's WiFi first.

Since the WiFi does connect to smartphone via WiFi, I'm betting a software and/or firmware update fill fix the issue.

Safe money says to bet that you're wrong. In order for a device to connect wirelessly to another device, one of the devices must play the role of "wireless access point". Your wireless router on a home LAN fulfills this role.

Canon cameras and printers can connect through proprietary protocols, for which they even have a name for it. Some smart phones [BUT NOT ALL] can connect to your camera, too. A lot of cameras cannot do it. Ask yourself why not. Every device in Canon's reply can serve as a wireless access point. Most laptops and PCs with wireless capabilities do not serve as a wireless access point, mainly because they are designed to connect to one, not behave as one.

So, in order for a device to function as a wireless access point, then it requires the proper hardware being built into the package, which consumes SPACE, which is very limited inside of a tight camera body. In other words, safe money says to bet against a software update being able to add on to the hardware inside of your camera body.

Just because a device says wireless, that does not mean that it is networkable. Canon has used wireless flash units for years, which "connected" via infrared light, transmitted via line of sight. ... wireless and not networkable.

Either the camera or the device to which it talks (computer, phone, printer, ...) could be the access point, and an access point doesn't require any hardware that a wireless client doesn't have. Access points often function as switches or routers, but that's not a requirement; and it's the switching and routing functionality that requires the extra hardware. Everything else can be done in software or firmware. (It usually isn't, but that's an implementation choice.)

Re: Just bought a T6i, with wireless and NFC, but the 2 Canon apps say it's not compatible?!

artworksmetal — Mon, 28 Dec 2015 22:37:46 GMT

Oh, and they have a wonderful Windows app for this camera. Digital Photo Professiona (and EOS Utility). They have just disabled the ability to access it through WiFi. You have to use a USB cable.

Instead, you have the totally useless ability to tranfer photos to another Canon camera. HUH? WHY?

Re: Just bought a T6i, with wireless and NFC, but the 2 Canon apps say it's not compatible?!

krozar — Wed, 17 Feb 2016 19:49:35 GMT

I'm pretty sure I understand why the camera won't connect to a PC via WiFi the way that we all want. You'll probably never get Canon to acknowledge the reason, but it's all about the $$$. The reason is its support of the eyefi memory cards. They've entered into an agreement with eyefi to support it, and that agreement likely states that Canon can not develop software that acheives the same functionality as the eyefi cards. This forces those of us who want this functionality to invest in the eyefi platform. Case closed, I'm afraid.

Re: Just bought a T6i, with wireless and NFC, but the 2 Canon apps say it's not compatible?!

Kaldun — Fri, 26 Feb 2016 22:51:33 GMT

This is ridiculous... Nowhere did it read that this functionality wouldn't exist! I vaguely undersand this, if it would be clear, that to get this functionality I would need to buy a 70D. But 750D did fit my needs better and I couldn't have even imagined that canon would do something like just disabling a function! How does it help anyone?! And the whole marketing aspect behind "WiFi"... And if this is a matter of money...can we even pay to activate this function? Why not?

Sick strategy...whoever came up with this is sick.

Re: Just bought a T6i, with wireless and NFC, but the 2 Canon apps say it's not compatible?!

RobertTheFat — Sat, 27 Feb 2016 16:48:26 GMT

@Kaldun wrote:
This is ridiculous... Nowhere did it read that this functionality wouldn't exist! I vaguely undersand this, if it would be clear, that to get this functionality I would need to buy a 70D. But 750D did fit my needs better and I couldn't have even imagined that canon would do something like just disabling a function! How does it help anyone?! And the whole marketing aspect behind "WiFi"... And if this is a matter of money...can we even pay to activate this function? Why not?

Sick strategy...whoever came up with this is sick.

You guys are jumping to some silly conclusions. (The one about the Eye-Fi card is particularly absurd, IMO.) It's a good bet that you don't understand wi-fi nearly as well as you think you do.

Re: Just bought a T6i, with wireless and NFC, but the 2 Canon apps say it's not compatible?!

krozar — Sat, 27 Feb 2016 17:07:16 GMT

@RobertTheFat wrote:
@Kaldun wrote:
This is ridiculous... Nowhere did it read that this functionality wouldn't exist! I vaguely undersand this, if it would be clear, that to get this functionality I would need to buy a 70D. But 750D did fit my needs better and I couldn't have even imagined that canon would do something like just disabling a function! How does it help anyone?! And the whole marketing aspect behind "WiFi"... And if this is a matter of money...can we even pay to activate this function? Why not?

Sick strategy...whoever came up with this is sick.
You guys are jumping to some silly conclusions. (The one about the Eye-Fi card is particularly absurd, IMO.) It's a good bet that you don't understand wi-fi nearly as well as you think you do.

Not as far fetched as you think. I'm an IT Sys Admin and have been in the industry for 15+ years. I think I understand WiFi and it's capabilities pretty well. Someone else earlier in the thread nailed it on the head when they said it felt like the ability to transfer to a PC via WiFi had been crippled. I agree. Look at what this camera IS capabale of with WiFi. It can connect to an existing 802.11 SSID, and obtain an IP address from DHCP. It can upload photos and videos directly to CIG, Facebook, Twitter, eMail, YouTube. These are the things that take work and effort to achieve. It can connect to your phone via the same WiFi SSID that your phone does (you don't have to create a custom ad-hoc SSID to achieve this), and trasnfer photos back and forth. You can connect to another camera the same way and transfer photos back and forth. Again, this stuff takes effort. The abililty to transfer photos to a PC on the same network, or even a UNC share on the network is easy compared to transfering photos to the internet. In fact, one could argue that transfering to an UNC is a pre-req to transfering to HTTP. And yet, trasnfer to PC/UNC is mysteriously absent from this camera. Yeah, it was intentionally left out for one reason or another. An Eye-Fi agreement is my best (and only) theory I can come up with why transfer to PC over WiFi would be intentially left off. The camera is capable. The tech is there. But my bet is you will never see it enabled via FW update, unless the suspected Eye-Fi agreement expires.