topic Re: Canon LP-E6N COUNTERFEIT in EOS DSLR & Mirrorless Cameras

Canon LP-E6N COUNTERFEIT

Yosvaldy — Fri, 27 Dec 2019 01:04:14 GMT

I bought few days ago a Canon 5DS and a Canon 5DSR from different stores. Both cameras came with a Canon LP-E6N battery, but I start to seach about counterfeit canon accesories, and I saw that these batteries (both has same design) has different label and also these are 8.37V/14Wh.

I will attach the image.

Anyone knows about if are fake or geniune (just with brand new label)

Regards

Re: Canon LP-E6N COUNTERFEIT

Tim — Fri, 27 Dec 2019 01:31:22 GMT

Yosvaldy,

Canon USA is happy to assist you in determining if the product in question is a Genuine Canon product. If your LP-E6N has the Canon logo on it, and you suspect it is a counterfeit, please discontinue use immediately.

In order to provide verification, we will need high resolution images of the product from all angles. Be certain to include very clear shots of the front and back, as well as of the packaging and any hologram.

Please submit the evaluation images electronically, and include your observations about function or form, and concerns to the following email address:

anti-counterfeit@cusa.canon.com

Re: Canon LP-E6N COUNTERFEIT

shadowsports — Fri, 27 Dec 2019 03:37:25 GMT

@Yosvaidy,

What country did you purchase these batteries in? That bulge on yours doesn't look good. I wouldn't charge or use it again.

My LP-E6N's are both genuine. They are Canon brand, made by panasonic and boh have dates of manufacture stamped into their labels. This one is US Warranty for comparison.

Re: Canon LP-E6N COUNTERFEIT

Yosvaldy — Fri, 27 Dec 2019 03:36:00 GMT

I will follow your advise!
I will throw them away and I will buy 2 brand new from BH Photo or Adorama. Canon has those batteries at $80, and Adorama or BH Photo at $63.
Thanks

Re: Canon LP-E6N COUNTERFEIT

Yosvaldy — Fri, 27 Dec 2019 03:41:24 GMT

buy the way, what bulge do you mean?

Re: Canon LP-E6N COUNTERFEIT

wq9nsc — Fri, 27 Dec 2019 03:42:55 GMT

I think what he saw as a bulge was a light reflection on the final photo in your original post.

Rodger

Re: Canon LP-E6N COUNTERFEIT

shadowsports — Fri, 27 Dec 2019 03:46:37 GMT

Yes exactly. The reflection appeared to be a bulge. Sorry for that.

Re: Canon LP-E6N COUNTERFEIT

Yosvaldy — Fri, 27 Dec 2019 03:47:47 GMT

What is the best store to buy them, BHPhoto or Adorama?

Re: Canon LP-E6N COUNTERFEIT

wq9nsc — Fri, 27 Dec 2019 04:21:48 GMT

Either of those two (or of course the Canon outlet store itself) are fine. I have bought more stuff over the years from B&H but I have bought some stuff for my Hensel flash system from Adorama who keeps better stock of this German produced product than B&H and the service has been excellent from that store also. I wouldn't hesitate to purchase from either of those retailers.

Rodger

Re: Canon LP-E6N COUNTERFEIT

Yosvaldy — Fri, 27 Dec 2019 04:26:02 GMT

Thanks Rodger!

I look in Adorama, and I saw they have a VIP360 membership with a lot of features and discounts (2days free shipping) and I paid it (just $50 per year).

I bought also the 2 LP-E6N batteries. Maybe in future I will replace my 6 LP-E6 for those 'N' version. But very slowly... 🙂

Thanks all you guys for the help!

Re: Canon LP-E6N COUNTERFEIT

Ray-uk — Fri, 27 Dec 2019 11:35:11 GMT

I have no idea if the batteries are genuine but as regards the voltage markings, the usual marking of 7.2V is the nominal voltage from this type of battery, when fully charged they can measure as much as 8.4V. So both figures are correct and not a cause for concern.

Re: Canon LP-E6N COUNTERFEIT

BurnUnit — Fri, 27 Dec 2019 17:22:29 GMT

What looks a bit suspicious to me is the fact that the label on the OP's battery dooesn't show a date of manufacture or the sourcing from Pansonic.

Re: Canon LP-E6N COUNTERFEIT

Yosvaldy — Fri, 27 Dec 2019 18:00:10 GMT

This morning the seller answered my message. He said it’s genuine just it’s a canon bundle from Japan. Anyway, it’s what it’s. I already bought 2 brand new and OEM canon batteries from Adorama.

Re: Canon LP-E6N COUNTERFEIT

Peter — Fri, 27 Dec 2019 18:08:23 GMT

@Yosvaldy wrote:
This morning the seller answered my message. He said it’s genuine just it’s a canon bundle from Japan. Anyway, it’s what it’s. I already bought 2 brand new and OEM canon batteries from Adorama.

Strange then because it is English and Chinese written on the battery, not English and Japanese.

Cameras bought in Japan often have language restriction in the menu. For example had my 6D, before I removed the restriction, three languages to choose between. Chinese, Japanese and English.

Re: Canon LP-E6N COUNTERFEIT

Yosvaldy — Fri, 27 Dec 2019 19:04:27 GMT

Nope, my canon 5DSR comes with all languages possible to choose. (One of those batteries came with this camera)

Re: Canon LP-E6N COUNTERFEIT

Waddizzle — Fri, 27 Dec 2019 19:29:40 GMT

@Yosvaldy wrote:
Nope, my canon 5DSR comes with all languages possible to choose. (One of those batteries came with this camera)

Does the camera's serial number allow you to download software from Canon USA?

Re: Canon LP-E6N COUNTERFEIT

Yosvaldy — Fri, 27 Dec 2019 21:20:37 GMT

Yes, it does, and a valid serial number!