topic Re: Burnt pixels in LED view finder in EOS R in EOS DSLR & Mirrorless Cameras

Burnt pixels in LED view finder in EOS R

sivamanie — Mon, 09 Dec 2019 01:06:02 GMT

I see a few 3-4 burning green-red LED spots in the viewfinder screen when I turn on the camera with the lens cap on. I don't see them when I remove the lens cap. Although I cannot see it in the pictures, it still keeps bothering me if I bought a defective camera. When I wrote to the dealer, he said its common to have it as along as it doesnt show in the picture it is fine. Does any others have this issue with the mirrorless models?

Re: Burnt pixels in LED view finder in EOS R

DigiBill — Mon, 09 Dec 2019 01:23:19 GMT

Suggest you contact Canon Customer Support.

Re: Burnt pixels in LED view finder in EOS R

shadowsports — Mon, 09 Dec 2019 15:15:44 GMT

The camera has a 1 yr warranty. +1 contact Canon.

Dead pixels do happen, but are not common place. A dealer who states so probably didn't deserve your business in the first place.

Re: Burnt pixels in LED view finder in EOS R

ebiggs1 — Mon, 09 Dec 2019 16:18:27 GMT

"Dead pixels do happen, but are not common place."

These would be 'hot' pixels if they glow red or green. Dead pixels are black. While they may not be common they are not uncommon. But I wouldn't be happy if my brand new camera had some.

Re: Burnt pixels in LED view finder in EOS R

ebiggs1 — Mon, 09 Dec 2019 16:23:19 GMT

There is another pixel problem, the stuck pixel. There colors can be red, green, blue or any combination. Unlike dead or hot pixels, stuck pixels do not change their color. Stuck pixels are very common, but not permanent like dead or hot pixels.

They might disappear or go away by themselves overtime.

Re: Burnt pixels in LED view finder in EOS R

sivamanie — Tue, 10 Dec 2019 00:16:08 GMT

Yes you are correct. What I have is hot pixels green and a red one.

Re: Burnt pixels in LED view finder in EOS R

sivamanie — Tue, 10 Dec 2019 00:16:57 GMT

Yes these are stuck pixels read and green.

Re: Burnt pixels in LED view finder in EOS R

sivamanie — Mon, 16 Dec 2019 19:13:17 GMT

Returned back to the dealer and waiting for the replacement. Will update when I receive the new replacement camera.

Re: Burnt pixels in LED view finder in EOS R

sivamanie — Wed, 25 Dec 2019 03:20:07 GMT

Got back a new camera! problem solved.

Re: Burnt pixels in LED view finder in EOS R

ebiggs1 — Wed, 25 Dec 2019 16:39:27 GMT

Happy holidays.

Re: Burnt pixels in LED view finder in EOS R

sivamanie — Wed, 25 Dec 2019 16:41:12 GMT

Thank you and wish you too a great holiday season!