topic HELP: Recorded in HD and video came back with no audio and in slow in EOS DSLR & Mirrorless Cameras

HELP: Recorded in HD and video came back with no audio and in slow

lifeofvanessas — Wed, 23 Oct 2019 06:05:32 GMT

I was recording a launch party. The video was shot in HD and when I played videos back, it played in slow motion and without audio. Does anyone know how to recover the video to play normal ? I had a mic connected and it was fine. It only happened when switching to record in HD. The clips show an h with a camera icon over it.

Re: HELP: Recorded in HD and video came back with no audio and in slow

kvbarkley — Wed, 23 Oct 2019 13:56:58 GMT

Which camera?

Does it play back in the camera OK?

Re: HELP: Recorded in HD and video came back with no audio and in slow

shadowsports — Wed, 23 Oct 2019 13:58:08 GMT

Greetings,

Can you fill in the rest of the blanks for us.

Camera Model?

Accessories being used?

Shooting mode? (manual, automatic, etc)?

The more information you provide, the easier it will be for us to try and help or assuist.

Re: HELP: Recorded in HD and video came back with no audio and in slow

lifeofvanessas — Wed, 23 Oct 2019 16:54:53 GMT

Camera is Canon eos m50

It plays back on camera like slow motion and the audio is not functioning

Re: HELP: Recorded in HD and video came back with no audio and in slow

lifeofvanessas — Wed, 23 Oct 2019 16:58:03 GMT

Hello,

model - EOS M50

accesories - Rode shotgun mic

Shooting mode - High Frame Rate Movie

Audio - auto

Re: HELP: Recorded in HD and video came back with no audio and in slow

kvbarkley — Wed, 23 Oct 2019 16:58:51 GMT

Have you tried playing it back on the computer?

Re: HELP: Recorded in HD and video came back with no audio and in slow

kvbarkley — Wed, 23 Oct 2019 19:39:49 GMT

First. let me go on record saying that the M50 manuals - both of them - suck. Suck Big Time. So I can't even exhort you to RTFM.

Second, check out this from the website for the M50:

Looks like the slow motion thing is a feature, not a bug.