topic Re: Win10 Photo app can not load heic photos in EOS DSLR & Mirrorless Cameras

Win10 Photo app can not load heic photos

yurisolic — Fri, 18 Oct 2019 06:34:06 GMT

Photo app says the file can not be opened. They are all in .heic extension.

Re: Win10 Photo app can not load heic photos

Waddizzle — Fri, 18 Oct 2019 11:57:41 GMT

@yurisolic wrote:
Photo app says the file can not be opened. They are all in .heic extension.

You need to unpack the images in the heir file. Windows 10 Photos cannot read ZIP files, either.

Re: Win10 Photo app can not load heic photos

kvbarkley — Fri, 18 Oct 2019 13:22:02 GMT

How is this a Canon problem? That is the new iPhone image format.

(Waddizzle, it is *not* a compression format)

Re: Win10 Photo app can not load heic photos

Waddizzle — Fri, 18 Oct 2019 17:42:59 GMT

@kvbarkley wrote:
How is this a Canon problem? That is the new iPhone image format.

(Waddizzle, it is *not* a compression format)

I looked up the file type at fileinfo. It reported that it is a compressed image file, which can hold multiple images.

Re: Win10 Photo app can not load heic photos

kvbarkley — Fri, 18 Oct 2019 17:53:17 GMT

And JPEG is a compressed image file that can hold one image.

The "multiple images" allows for "live images" whatever those are. I think I took one by accident on my new iPhone once. 8^)

My point is that this is a new image format, and an update to Windows should allow you to view them.

Get HEIC extension from MS

Re: Win10 Photo app can not load heic photos

Waddizzle — Fri, 18 Oct 2019 18:02:00 GMT

@kvbarkley wrote:
And JPEG is a compressed image file that can hold one image.

The "multiple images" allows for "live images" whatever those are. I think I took one by accident on my new iPhone once. 8^)

My point is that this is a new image format, and an update to Windows should allow you to view them.

Get HEIC extension from MS

My sons send me images of the grandkids via the iPad sharing thingy. He takes the photos with his iPhone, and sometimes the pictures "move" when they first open. It is as if the photo is a single frame in a 1/2 second of video footage.

Re: Win10 Photo app can not load heic photos

yurisolic — Mon, 21 Oct 2019 02:43:56 GMT

@Waddizzle wrote:
@yurisolic wrote:
Photo app says the file can not be opened. They are all in .heic extension.
You need to unpack the images in the heir file. Windows 10 Photos cannot read ZIP files, either.

How to unpack the .heic image? There is no option for this when right clicking on it

Re: Win10 Photo app can not load heic photos

Waddizzle — Mon, 21 Oct 2019 07:34:16 GMT

@yurisolic wrote:
@Waddizzle wrote:
@yurisolic wrote:
Photo app says the file can not be opened. They are all in .heic extension.
You need to unpack the images in the heir file. Windows 10 Photos cannot read ZIP files, either.
How to unpack the .heic image? There is no option for this when right clicking on it

You cannot do so directly. There are undocumented applications that can convert the files, but I would not trust them.

Re: Win10 Photo app can not load heic photos

kvbarkley — Mon, 21 Oct 2019 13:24:58 GMT

Did you bother to read my post? You can get an heic extension directly from Microsoft.

But again, what does this have to do with Canon?

Re: Win10 Photo app can not load heic photos

bighecklumartin — Mon, 28 Oct 2019 06:23:54 GMT

Okay,the first thing you need to do is figure out how to change those heic photos to png.only in this way,you can see them on Windows 10.

Now read this tutorial so that you can know how to open these photos on Win 10 pc.

https://www.iphonetransferrecovery.com/tutorials/change-heic-to-jpg.html

Re: Win10 Photo app can not load heic photos

kvbarkley — Wed, 23 Oct 2019 13:55:44 GMT

There are online heic to jpeg converters.

THIS IS NOT A CANON ISSUE!