topic Re: UPDATE TO...Re: Water damage to t3i camera..seemed very minor but camera is still not working in EOS DSLR & Mirrorless Cameras

Water damage to t3i camera....seemed very minor but camera is not still not working

canonboy9317 — Sat, 20 Jun 2015 18:24:45 GMT

Shooting pictures on a cliff in Hawaii when a wave crashed into the side of the cliff, and the resulting splash gave me and my T3i a good shower. The camera was never submerged at all, it remained in my hand the entire time. However some water from the wave did splash on the camera. As soon as we dried the camera off, it would not turn on.

We went to the hotel and tried the rice in bucket trick for a couple of days. The camera did come back on, but only for about 60 seconds. We left it in the rice for a few more days. The camera came back on again, but while trying to set the date, time, etc it went off again.

Put it in rice for another week, just pulled it out, and now its not coming on at all.

Questions:

Is it repairable?

If not, does it have any salvage value? I hate to just throw it in the trash.

Thanks

Michael

Re: Water damage to t3i camera....seemed very minor but camera is not still not working

cicopo — Sat, 20 Jun 2015 20:43:03 GMT

Had it been fresh water you stood a chance but salt water is very conductive & corrosive. Try the Canon Loyalty Program to see what it's value is as a trade up.

Re: Water damage to t3i camera....seemed very minor but camera is not still not working

amfoto1 — Mon, 22 Jun 2015 03:16:33 GMT

Well, with anything electronic, if a drop of water gets inside in the wrong place it can short out the circuitry. That can happen whether it's salt water or not. Salt water does cause more corrosion though.

I had two 30D, a couple lenses and a pair of flashes all get soaked badly in a sudden downpour some years ago. I was stuck out in the rain with the cameras for some time before I could get to any cover and didn't dare open my bag to try to stow the equipment inside... more stuff would have gotten soaked inside the backpack.

I immediately turned the cameras off, protected the gear inside my jacket and with my arms as best I could, then when I was under cover I wiped off the worst of it and removed all the batteries so that there would be no power to short out circuits (hopefully). Back home later I disassembled everything and let them sit open for several days, dried further by occasionally using a hair dryer on low temp. After about three days I reassembled, reinstalled the batteries, and then very nervously powered up the cameras and flash. Everything worked fine.

I was very lucky. I think immediately turning off the power had something to do with it, too.

If it had been salt water rather than rain, corrosion would have been a big problem too, even after drying and I imagine everything would have been ruined.

You probably didn't let the camera sit and dry long enough before trying to power it back up. But the fact that it was salt water might have made matters worse, too.

I'm afraid it would likely cost more to repair than the camera costs to replace. If you can get anyone to try to repair it at all. Many repairers won't even attempt a repair when salt water is involved. It doesn't hurt to ask, though.

Salvage value? Well, I don't know it it's still in effect, but there used to be a Canon Loyatly Program where you could exchange an old/dead camera for somewhat of a discount on the purchase of a new one at the Canon online store. You then sent your old camera in for recycling. You might Google Canon Loyatly Program to see if you can find any info about it.

You also might check your homeowners or renters insurance, if you have it. Sometimes those insuranges cover camera gear (up to some limit, unless you have an additional rider). Also, some credit cards cover the losses of items like cameras, if used for the original purchase.

***********

Alan Myers
San Jose, Calif., USA
"Walk softly and carry a big lens."
GEAR: 5DII, 7D(x2), 50D(x3), some other cameras, various lenses & accessories
FLICKR & EXPOSUREMANAGER

Re: Water damage to t3i camera....seemed very minor but camera is not still not working

canonboy9317 — Mon, 22 Jun 2015 06:01:18 GMT

Thank you guys very much for your insights. We went ahead and ordered the Canon T5i refurb for $449, which includes the basic lens. I guess all in all its a small price to pay considering some of the stories ive heard.

Chalk it up to experience..........

thanks again

michael

Re: Water damage to t3i camera....seemed very minor but camera is not still not working

ebiggs1 — Mon, 22 Jun 2015 21:03:00 GMT

Water and a camera in combo is usually a bad situation but salt water and a camera is the kiss of death.

BTW, the rice thingy rarely works. Plus you have rice dust or rice itself in places where it shouldn't be. A warm heating pad is better. It does take several days. In either case all openings in the camera must be opened.

From now on, remember the worse thing you can do to a wet camera is turn it on.

Re: Water damage to t3i camera....seemed very minor but camera is not still not working

canonboy9317 — Tue, 23 Jun 2015 00:03:11 GMT

Thanks ebiggs1........this little incident has taught me a lot. Looking forward to getting my new camera !!

UPDATE TO...Re: Water damage to t3i camera..seemed very minor but camera is still not working

canonboy9317 — Tue, 23 Jun 2015 02:57:40 GMT

Ok just for kicks I tried to turn it on again, and it came on. I took a few pictures with it. but it still acts erratic. Certain menu items wont work (ie when I try to get the date by pushing the up and down arrows, the numbers dont change) Also, it turn off when I try to take a picture in P mode. But when I turn it over to sports mode for instance, i was able to take pictures.

This makes me wonder if this thing is fixable, or if this is just a final breath on the way to that big camera store in the sky......

Re: UPDATE TO...Re: Water damage to t3i camera..seemed very minor but camera is still not working

ebiggs1 — Tue, 23 Jun 2015 13:17:24 GMT

I doubt it is OK but you might try the heating pad for several days. Remember set to warm not hot.

Re: UPDATE TO...Re: Water damage to t3i camera..seemed very minor but camera is still not working

RexGig — Thu, 25 Jun 2015 15:22:14 GMT

No amount of drying, with rice, or other "proper" dessicants, will truly work, as the salts that have gotten into the camera will re-absorb atmospheric moisture as soon as the camera is again in the open air. Salt water that has reached circuit boards and other electronic components really is the kiss of death for cameras. While it may be technically possible to rehabilitate the camera, the cost to do so would, likely, exceed the value of the camera.

Moreover, every time the camera is switched "on" while the salt is still present, inside, makes things worse. Even the presence of the battery will likely allow destruction to occur, as salt plus moisture will conduct electricity, allowing short-circuits to occur.

Cameras can often recover from amazing large deluges of relatively clean rainwater, as corrosive, electrically conductive salts are not present.

Re: UPDATE TO...Re: Water damage to t3i camera..seemed very minor but camera is still not working

ebiggs1 — Thu, 25 Jun 2015 21:04:43 GMT

"Cameras can often recover from amazing large deluges of relatively clean rainwater ..."

Actually the best thing you can do if you get salt water inside a camera is dunk it in fresh water ASAP.

Re: UPDATE TO...Re: Water damage to t3i camera..seemed very minor but camera is still not working

RobertTheFat — Sat, 27 Jun 2015 16:54:57 GMT

@ebiggs1 wrote:
"Cameras can often recover from amazing large deluges of relatively clean rainwater ..."

Actually the best thing you can do if you get salt water inside a camera is dunk it in fresh water ASAP.

Vodka may work even better. The alcohol makes the solution a bit wetter than water, which is arguably what you want, and will promote more rapid drying, once you've poured out the salt.

Re: Water damage to t3i camera....seemed very minor but camera is not still not working

Lcd311 — Fri, 15 Jun 2018 05:51:24 GMT

I got caught in the rain in the Cinque Terre, Italy and even though my camera was around my neck under a rain jacket it must have received water damage. I placed in a warm air area over a heater for a few hours. At last I used a hair dryer from a foot away over the battery and card reader compartments. I blew them twice and tried with no change. Then I prayed and tried a third time and my camera worked immediately after that! It made my day as we were viewing some beautiful areas of His creation that day.

Re: UPDATE TO...Re: Water damage to t3i camera..seemed very minor but camera is still not working

ebiggs1 — Fri, 15 Jun 2018 14:05:26 GMT

"Vodka may work even better."

Just to be clear, does the vodka go in the camera or the photographer? I guess either way is correct.

Re: Water damage to t3i camera....seemed very minor but camera is not still not working

ebiggs1 — Fri, 15 Jun 2018 14:09:25 GMT

"... tried a third time and my camera worked ..."

The worse thing you can do is turn on the camera when it is still wet inside. It can take weeks to get all the moisture out of a camera. This is why salt water is so very much worse. The salt corrodes the insides as it drys.

Re: UPDATE TO...Re: Water damage to t3i camera..seemed very minor but camera is still not working

RobertTheFat — Fri, 15 Jun 2018 16:39:33 GMT

@ebiggs1 wrote:
"Vodka may work even better."

Just to be clear, does the vodka go in the camera or the photographer? I guess either way is correct.

The camera goes into the vodka. The photographer accommodates two glasses of Pinot Grigio.

Re: UPDATE TO...Re: Water damage to t3i camera..seemed very minor but camera is still not working

ebiggs1 — Fri, 15 Jun 2018 16:49:52 GMT

Pinot grigio, how....sweet!

Re: UPDATE TO...Re: Water damage to t3i camera..seemed very minor but camera is still not working

wq9nsc — Sat, 16 Jun 2018 14:42:50 GMT

Although it sounds extreme, if your electronic device gets salt water in it IMMEDIATELY removing the battery and thoroughly flushing it with multiple distilled water baths followed by proper drying may save it. But the battery must be taken out immediately and the salt flushed before it does it corrosive damage.

Whether this works largely depends upon whether you got the battery out before bad things happened. And of course proper drying must be done after the salt/mineral residue is flushed.

If the damage was due to fresh water this extreme intervention should not be followed.

Note that most tap water along with most bottled water has quite a bit of mineral content and flushing with this stuff may do almost as much harm as the original incident.

For isolated water exposure WD-40 was originally developed as a water displacer for firearms and other outside use items and it does this very well. But this formulation of light distillates of petroleum on a sensor or inside a lens would be very difficult to remove so it isn't something to be used indiscrimately but works well on circuit boards and in switches or controls to displace fresh, not salt, water before it causes damage. Any salt must be flushed with distilled water before trying to displace or dry.

Alcohol will combine with water but except for the very pure types will leave its own residue signature behind when if finally evaporates; alcohol is generally OK to clean electronic components but it will attack many types of seals and other components which is one of the reasons ethanol laced gas creates problems with vintage vehicles.

Rodger

Re: UPDATE TO...Re: Water damage to t3i camera..seemed very minor but camera is still not working

ebiggs1 — Sun, 17 Jun 2018 15:18:35 GMT

"... thoroughly flushing it with multiple distilled water baths followed by proper drying may save it."

No doubt salt water is the kiss of death but I doubt a camera would survive your remedy either. For one thing I don't think the shutter would survive, at any rate it would no longer have the mandatory specialize lubricants. If it did survive the multiple distilled water baths it would not last long. Water and cameras are a bad combination with the water usually winning.