topic Re: New T5 1200D isn't recognized on my MacbookPro in EOS DSLR & Mirrorless Cameras

New T5 1200D isn't recognized on my MacbookPro

brittini — Mon, 19 May 2014 17:09:25 GMT

I just bought the new Canon Rebel T5 1200D and my MacbookPro isn't recognizing the camera in the EOS Utility when I connect it using the USB cable the camera came with. I have the OS X Mavericks 10.9.2. When I go to System Pref>Hardware>USB it is showing up that it's recognized though, under the USB Hi-Speed. What do I need to do to get it to recognize the camera in the EOS Utility so I can see my photos?

Re: New T5 1200D isn't recognized on my MacbookPro

jrhoffman75 — Mon, 19 May 2014 17:53:50 GMT

Just aguess, but are you using the latest version of EOS Utility?

Re: New T5 1200D isn't recognized on my MacbookPro

brittini — Mon, 19 May 2014 19:23:22 GMT

The version I have is 2.13.20, is that the newest?

Re: New T5 1200D isn't recognized on my MacbookPro

jrhoffman75 — Mon, 19 May 2014 19:49:07 GMT

No, you need this:

http://www.usa.canon.com/cusa/support/consumer/eos_slr_camera_systems/eos_digital_slr_cameras/eos_rebel_t5_18_55_is_ii_kit#DriversAndSoftware

Re: New T5 1200D isn't recognized on my MacbookPro

brittini — Mon, 19 May 2014 19:52:59 GMT

That worked, thank you so much! I didn't even think of EOS Utility being updated, lol.