EOS M3 Lens error, will shut down automatically

fragino — Fri, 24 May 2019 05:09:51 GMT

After sitting in the closet for six months I decided to use my M3 with my favorite lens the Canon EF-M 11-22mm. After booting it shuts down and states "lens error, will shut down automatically." Rebooting does not help. Other lenses seems to work. The 11-22 is the only lens that has been attached to this camera for over a year.

Re: EOS M3 Lens error, will shut down automatically

William_N — Fri, 24 May 2019 14:03:32 GMT

Hello fragino,

Welcome to the Canon Forums and thanks for your post!

Based on your description there would seem to be something going on with the EF-M 11-22mm lens specifically. As a primary troubleshooting step I recommend using a clean, dry, soft cloth to gently wipe the gold colored metal contacts on the mount end of the lens. This will ensure the lens and camera have a good connection.

If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team by phone or email.

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topic Re: EOS M3 Lens error, will shut down automatically in EOS DSLR & Mirrorless Cameras

EOS M3 Lens error, will shut down automatically

Re: EOS M3 Lens error, will shut down automatically