topic T3.i LCD "working" but live view black. in EOS DSLR & Mirrorless Cameras

T3.i LCD "working" but live view black.

jonchamberlin — Mon, 26 Jan 2015 19:32:27 GMT

So here I am ready to take the very last pictures I need to launch and my camera suddenly stops working.

Basically my problem is this: My LCD is working in the sense that it shows the menu and controls. There's no indication from that screen that anything is wrong - visual wise, not possible setting wise.

When I go into live view the screen is straight black - the "color graph" displays white lines all on the left. When I connect the camera to my laptop and use live view via EOS Utility 2, it still shows black. There is a red light on the camera that stays on when it's connected, but I don't recall if that is normal.

***Edit***
It seems Live view is working, it's just really really dark.

I did notice on live view that the two white lines that previously framed the LCD are now blue. I don't know what this accounts for. I had a custom WB previously which I just changed to AWB.

Any help is appreciated.

Thank you in advance

Re: T3.i LCD "working" but live view black.

ebiggs1 — Tue, 27 Jan 2015 14:29:48 GMT

Clear all settings in the menu. Not able to do that remove the battery overnight. Make sure it is good and is a fully charged genuine Canon battery. Also check to make sure the charger is working as it should.

Buy a brand new SD card from Snadisk or Lexar and formate it with the T3I. Do not use your computer.

Re: T3.i LCD "working" but live view black.

ezpop — Wed, 28 Jan 2015 14:32:42 GMT

Did you remove the lens cap ?

Or you have an very under-exposed setting on your camera. Try P mode in good light.