topic t3i canon when set to flash mode manual the flash out put level only goes to 1/4 power or more. in EOS DSLR & Mirrorless Cameras

t3i canon when set to flash mode manual the flash out put level only goes to 1/4 power or more.

plow — Mon, 28 Jan 2013 20:53:55 GMT

Re: t3i canon when set to flash mode manual the flash out put level only goes to 1/4 power or more.

Mykolas — Wed, 30 Jan 2013 17:32:50 GMT

Plow,

I would like to gather some more information from you to help me determine what is causing this.

Are you using an external flash or are you using the built-in flash?
If you are using an external flash, what model flash are you using?

If this is a time sensitive-matter, additional support options are available at Contact Us.

Re: t3i canon when set to" flash mode manual" output level does not go above 1/4 power

plow — Wed, 06 Feb 2013 21:49:41 GMT

ok i start at flash control,then go to built-in flash,setting then to flash mode e-ttl ll then to manual flash, then below manual flash you will see flash output it will have all the power settings to 128 -1/2 sec mine will not go past 1/4... does anyone know why? And if it did go past 1/4 ..then it would hit the half mark. it look like this on the viewer. 1/128 1/64..1/32..1/16..1/8..1/4..1/2

Re: t3i canon when set to flash mode manual the flash out put level only goes to 1/4 power or more.

plow — Wed, 06 Feb 2013 21:50:42 GMT

I,m using the built in flash

Re: t3i canon when set to" flash mode manual" output level does not go above 1/4 power

Mykolas — Thu, 07 Feb 2013 17:52:01 GMT

Hello again Plow,

The specifications for manual flash on this camera indicate that the camera is capable of using manual flash up to 1/1 power, so this is probably being limited by a setting in the camera.

First, try resetting the flash settings by pressing the <INFO> button while you are in the [Built-in flash func. setting] menu. If you are still unable to set manual flash higher than 1/4, try resetting all of the settings in the camera by selecting the [Clear Settings] option in the [Setup #3] tab.

Are you now able to select manual flash power settings higher than 1/4?

If this is a time sensitive-matter, additional support options are available at Contact Us.

Re: t3i canon when set to" flash mode manual" output level does not go above 1/4 power

plow — Fri, 08 Feb 2013 20:32:23 GMT

Hello Mike

Tried to reset everything and it still will not go past 1/4 it will go the other way down to 1/128 power setting but not past 1/4. Remember we are talking about the flash output power, for the built in flash. I took it back to the camera store were i bought it and they were kind of cluelss about the whole situation, then they told me to contact canon. So maybe that is the way it works, but Im still not convinced. Keep me posted.

Re: t3i canon when set to flash mode manual the flash out put level only goes to 1/4 power or more.

Tim — Fri, 08 Feb 2013 22:18:24 GMT

Hello Again, Plow.

We were able to reproduce your setup and I think we should be able to resolve this for you.

Basically, I believe that you are in the CustWireless setting under the heading Built-in flash. If you have the setting for Wireless Func. set to [Built in flash + External flash], you will be limited to 1/4 power. You will know it's set because it shows a small picture of a Speedlite and then the built in flash popped up.

Change this so the icon shows only the single external flash, you will see that the flash output options will not allow changing from 1/1 to 1/128.

After changing it and seeing that you can now set the flash to full power, what I would suggest it to change the Built-in flash heading from CustWireless to NormalFiring. If you do not have an external Speedlite in the mix, you do not need to have the camera set to CustWireless anyway.

We wish you the best of luck.

Re: t3i canon when set to flash mode manual the flash out put level only goes to 1/4 power or more.

plow — Sat, 09 Feb 2013 20:19:04 GMT

Hellow Tim
Thanks for the quick reply, you are right , But when in Manual is where this all takes place' If you buit in flash, custom wireless, Flash mode-manual then you will see the picture of the pop up flash with flash output beside it. there is where you see 1/4 power output. It has to be set for manual setting.
Hopefully this helps.
Steve

Re: t3i canon when set to flash mode manual the flash out put level only goes to 1/4 power or more.

Jason — Sun, 10 Feb 2013 01:54:58 GMT

Hi plow!

At this point, we would recommend contacting our technical support team by email for further assistance. They are able to explore all aspects of this a little deeper. If your camera was not purchased in the USA, please contact the Canon division it was purchased for further assistance. Just visit our homepage at http://www.canon.com, and then select the region the camera was purchased to locate their contact information. They'll be happy to help!

Re: t3i canon when set to flash mode manual the flash out put level only goes to 1/4 power or more.

plow — Tue, 12 Feb 2013 02:32:26 GMT

The store doesn't know why it does this and canon experts don't know, so i going to take it to a nikon store and see if they know. What is an expert....

Are there any body on this forum that uses the rebel t3i, maybe they can help me find an answer.

plow — Wed, 20 Feb 2013 02:57:52 GMT

Re: Are there any body on this forum that uses the rebel t3i, maybe they can help me find an answer.

cicopo — Wed, 20 Feb 2013 03:22:59 GMT

I think it might be a good idea to FULLY explain what you need answered. The more information people supply when asking for help the easier it becomes to get to the heart of the problem & hopefully solve it.

Re: Are there any body on this forum that uses the rebel t3i, maybe they can help me find an answer.

VTORD — Wed, 20 Feb 2013 05:26:08 GMT

I use a rebel t3i. whats your question. like cicopo said, what is the specific question you have?

Thanks

Ameya

Re: Are there any body on this forum that uses the rebel t3i, maybe they can help me find an answer.

plow — Wed, 20 Feb 2013 15:27:00 GMT

Earlier i posted that when i set the camera to flash settings, using the built in flash,

The flash output will not go past 1/4 power to 1/2 power. I'm trying to explain as best as i can, so here it goes again. The setting starts at Flash control, then built in flash setting then go to cust wireless then to flash modeE-TTL ll then go to manual which is under E-TTl ll then you will be at wireless Function with a picture of two flashes.Click on the two flashes,the external and built in flash. Scroll down to flash output with the picture of the flash on top of the camera, this is called flash output , here is where i have a problem. The camera will go from 1/4 output to 1/128 output, but will not go past 1/4 to 1/2. anybody with this camera should be able to see if there's works or not. not sure if the camera has a problem or that is the way they made it. the two guys at the camera store say that's the way canon made it. I have not really gotten an answer from the pros on this site either, but maybe that is my fault for not explaning the problem better. Any help would be a appreciated. Thanks.

Re: Are there any body on this forum that uses the rebel t3i, maybe they can help me find an answer.

ScottyP — Thu, 21 Feb 2013 00:13:42 GMT

Hi, Plow,

I have a T3i, and I am following your calls through the menus.

Mine works fine. One thing that threw me for a minute was that you don't use the scroll wheel to adjust the setting.

You do press the SET button, and you then use the Left and Right arrows on the sides of the SET button to adjust your flash output lower. Mine slid right on down to 1/128th, and it works on all the settings in-between.

Is this on point for what you were looking for?

Re: Are there any body on this forum that uses the rebel t3i, maybe they can help me find an answer.

ScottyP — Thu, 21 Feb 2013 01:01:59 GMT

Plow,

Are you just using the built-in flash, or are you trying to set up external flash or flash groups or something?

If you are just trying to dial back or increase the exposure of your fill light, the easy way to do that is with Flash Exposure Compensation (FEC). You select that in the Quick menu when the flash is up, and then you just dial in an increased flash level or a decreased flash level, in 1/3 stop increments.

Using manual flash levels (1/2, 1/4, 1/128, etc.) would be for controlling external off-camera flashes. Like a Strobist does. You dial the power on the external flashes up or down, and you move the flash stand closer or farther from the subject to control the effect. But the built-in flash on your camera is best adjusted using the ETTL with Flash Exposure Compensation.

Re: Are there any body on this forum that uses the rebel t3i, maybe they can help me find an answer.

plow — Thu, 21 Feb 2013 01:38:59 GMT

I'm using the built in flash.

Re: Are there any body on this forum that uses the rebel t3i, maybe they can help me find an answer.

plow — Thu, 21 Feb 2013 01:40:45 GMT

Hello Scott yes you are right on. but can you make the setting go to 1/2

Re: Are there any body on this forum that uses the rebel t3i, maybe they can help me find an answer.

plow — Thu, 21 Feb 2013 01:44:05 GMT

Hello Scott you are getting right to the point, cand you set it at 1/2 power output, i cannot, it won't go past 1/4 output. Maybe there is something wrong with my camera.

Re: Are there any body on this forum that uses the rebel t3i, maybe they can help me find an answer.

ScottyP — Thu, 21 Feb 2013 01:45:37 GMT

Yes, 1/2, 1/4, whatever fraction.

But why would you want to do it that way instead of with 1/3 stops of FEC?