topic Re: EOS R white balance issue in EOS DSLR & Mirrorless Cameras

EOS R white balance issue

Rick7S — Tue, 19 Mar 2019 06:23:44 GMT

I own a 5D and a 5D mark II, for several years i have used a lastolite gray target with a white side on reverse, ima studio shooter so lighint is pretty much a controlled environment, i bought the EOS R and since i started shooting with this camera for some reason the white balance is all over the place, i shoot the gray and the white targets and when i go to lightroom and use the dropper on the targets images come put super yellow and redtones on the skin look weird, im not knew at this process as im a photographer for 10 years now, could something be wrong with the camera? I performe the shots ln gray target with 5d and immediately with the eos r and its totally wrong the white balance, am i doing sonething wrong with this new system?

Re: EOS R white balance issue

ebiggs1 — Tue, 19 Mar 2019 15:17:32 GMT

I don't have a EOS R but I suspect Raw works the same as it does for any camera. Shoot only Raw format and set WB in LR/PS in post. You can put it wherever you like it.

All cameras are slightly different. You are seeing a jpg representation of the Raw conversion if you are already shooting Raw. It is no problem to correct.

Re: EOS R white balance issue

Rick7S — Tue, 19 Mar 2019 18:35:36 GMT

Here is the set of photo with the gray target, seems to be balanced with lightroom eye dropper on the target

as soon as i copy the adjustments and paste it on a subject looks like this

The image should look something like this

Some other people have had the same issue and reported a bug on the adobe camera raw like boosting the kelvins way over were it should be, even had to install an earlier camera raw

Re: EOS R white balance issue

Ray-uk — Tue, 19 Mar 2019 20:50:04 GMT

Do you get the same result if you do a "click-on" white balance on a white surface as opposed to grey ?

Have you tried Canon's DPP software, if that gets it right then you know it's an Adobe camera raw problem.

EDIT ...

on reading your initial post again I am confused as to whether you are expecting the camera to get the balance right in the first shot with the target or are adjusting it in post using the target as a reference.

Re: EOS R white balance issue

Rick7S — Tue, 19 Mar 2019 20:47:21 GMT

A little bit less yellow but still oversaturated! The thing is any target i use makes similar result, i grabbed 5 d mark ii and snapped same images , ran them through lightroom and perfect balance no yellowish tones , to get a good result i have to manually calibrate it, doent seem the right way to work

Re: EOS R white balance issue

ebiggs1 — Wed, 20 Mar 2019 01:09:54 GMT

"... i have to manually calibrate it, doent seem the right way to work"

it isn't right but you need to be working on the correct solution. The exposure changed. Did you try to add some exposure to see if that corrected it? It is almost impossible to not be able to fix WB using Raw format. I don't know and not having a EOS R to try, however, it may just be how the camera/sensor works together.

Re: EOS R white balance issue

Rick7S — Wed, 20 Mar 2019 02:54:44 GMT

Well i know that my flash temperature is around 4950 and 5050 so i set that in camera and import it and jus tweek tint and some other adjustments i was able to get a super good skintone, way better than the 5d, but took time, i made a user preset of it and applied to some different photos and it seems to be working, opening the image directly from photoshop is another good way too so that just confirms that the problem could come from lightroom

Re: EOS R white balance issue

Rick7S — Wed, 20 Mar 2019 02:56:37 GMT

Yeah the esposure changed cause im a baby photographer and i was trying everything as my usual baby set and i tried with my wife she was way higher and a bit more near the main light

Re: EOS R white balance issue

ebiggs1 — Wed, 20 Mar 2019 14:48:09 GMT

It certainly makes solving the problem easier if you know what the problem causes are. Make sure your ACR and LR are on the same update. If you are a Adobe subscriber, they are but if you are a licence holder they might not be. The Develop Module and ACR should do exactly the same thing.

Good luck.

Re: EOS R white balance issue

Rick7S — Wed, 20 Mar 2019 17:01:06 GMT

Im an adobe subscriber, programs are up to date, i just had a baby session and tested the preset i made in combination with the settings i put on camera and worked like a charm, again, it shouldnt be this way, im paying a subscription for a program thats not doing its job, apparently from the post in the other forum the problem has not been solved yet, ima post the white balance issue a lot of people are having with the cr3 files in lightroom

Re: EOS R white balance issue

Rick7S — Wed, 20 Mar 2019 17:02:21 GMT

https://feedback.photoshop.com/photoshop_family/topics/canon-eos-r-camera-raw-white-balance-problem-adobe-please-fix

Re: EOS R white balance issue

ebiggs1 — Wed, 20 Mar 2019 17:14:49 GMT

Sounds like the cause!

But this sentence is key and is exactly how I see things when using Adobe software.

"I wouldn't expect the WB values to match your in-camera setting exactly, but they should be reasonably close."

Canon does not document how their Raw files work. Adobe has to 'best guess'. As do all other post editors. Whether you like or not like how Adobe does this is up to you.

Re: EOS R white balance issue

Johnw1 — Wed, 20 Mar 2019 21:46:25 GMT

I would see what you get in DPP4. After you know how it handles your images shot in Raw then you can see any difference in LR.

Re: EOS R white balance issue

BurnUnit — Thu, 21 Mar 2019 18:04:18 GMT

Would there be anything to gain if you first set your exposure with your subject in the frame and then have your subject hold the gray card in the frame for you to get your W/B under the same lighting and exposure conditions?

Re: EOS R white balance issue

RobertTheFat — Thu, 21 Mar 2019 22:46:40 GMT

@BurnUnit wrote:
Would there be anything to gain if you first set your exposure with your subject in the frame and then have your subject hold the gray card in the frame for you to get your W/B under the same lighting and exposure conditions?

He's a baby photographer. Getting his subjects to hold a gray card for him may be a formidable task.

Re: EOS R white balance issue

ebiggs1 — Fri, 22 Mar 2019 13:55:53 GMT

"... have your subject hold the gray card in the frame for you to get your W/B ..."

OP is using Raw format. There is no WB when using Raw. Having an 18% gray card anywhere in the shot will allow LR/PS or DPP4 to set WB in post. Actually that is where it belongs anyway.

Re: EOS R white balance issue

BurnUnit — Fri, 22 Mar 2019 20:50:51 GMT

@RobertTheFat wrote:

He's a baby photographer. Getting his subjects to hold a gray card for him may be a formidable task.

LOL! Now that you mention it, I think I recall seeing that earlier in the thread. Guess I was just thinking of the young lady that appeared in the couple of sample shots that he'd posted.

Re: EOS R white balance issue

Waddizzle — Fri, 22 Mar 2019 23:50:58 GMT

@BurnUnit wrote:
@RobertTheFat wrote:
He's a baby photographer. Getting his subjects to hold a gray card for him may be a formidable task.

LOL! Now that you mention it, I think I recall seeing that earlier in the thread. Guess I was just thinking of the young lady that appeared in the couple of sample shots that he'd posted.

Actually, should not the WB be measured, and checked, before the customer even shows up in your studio. You should have total control over the lighting. Just how much is WB going to vary, anyway?

Re: EOS R white balance issue

JosephWade — Tue, 29 Jun 2021 07:33:31 GMT

I am considerably late to the party, but if you happen to see this responce, what off cameral flash trigger system do you use? I am using the flashpoint r2 pro mk 2. when i had the trigger turned it off, everything was balanced white with white priority correctly straight out of camera. But when I turned it on, for some reason it adjusted the kelvin probably 2k kelvin warmer than it actually was. It took flashpoint some time to acknowledge the issue, If youre using something like godox or some similar transmitting system and would like to know the fix I used I will be happy to help.