topic Re: EOS Rebel SL1 -- Photos aren't uploading in EOS DSLR & Mirrorless Cameras

EOS Rebel SL1 -- Photos aren't uploading

jcolpitts — Tue, 30 Dec 2014 03:29:19 GMT

Hi there,

I use my Rebel SL1 nearly everyday, and I've never had trouble uploading photos by either inserting the SD card into my desktop or using the camera cord to upload the photos to my desktop.

However, I took about 20 pictures over Christmas and for the first time, they won't upload. I can view all of the photos on my camera, however, when they try to upload the message indicates there has been an error, the photo gallery cannot open the photo, and the file format is not supported.

I tried another SD card to determine whether it was the SD card which was broken, but the next SD card I inserted and snapped a photo and tried to upload, the desktop is showing the exact same "cannot open the photo" message.

I'm using the exact same program to view the photos, and the photos were taken on the exact same camera setting as the 2000 other photos that are uploading from my SD card.

So it appears to be the camera (not any specific SD card) that is preventing new photos from uploading to my desktop.

Any ideas?

Re: EOS Rebel SL1 -- Photos aren't uploading

jrhoffman75 — Tue, 30 Dec 2014 13:07:49 GMT

Did you format the second card you installed before trying to take a photo?

Re: EOS Rebel SL1 -- Photos aren't uploading

cicopo — Tue, 30 Dec 2014 14:47:16 GMT

IF you can see the photos on the LCD they exist. If you can't then they are not being saved to the card. Is the little LOCK tab set forward or to the rear of it's slot OR missing? I've had more than 1 SD card split open enough for the lock to fall out.

Re: EOS Rebel SL1 -- Photos aren't uploading

ebiggs1 — Tue, 30 Dec 2014 15:00:23 GMT

You do not need any software to u/l the photos. Your computer shoud see the camera all by itself. Can you do this?

Look under where you look at hard drives, it will be there.

Re: EOS Rebel SL1 -- Photos aren't uploading

jcolpitts — Wed, 31 Dec 2014 03:16:08 GMT

Hi there

Yes, I can see the photos on the camera screen when the SD card is inserted in the camera. It is when I upload the photos to my computer that I get a message saying the photo gallery can't read the photo.

The same thing happens with multiple SD cards, so it must be the camera.

I'm wondering if there is some way to open them, or something I can set the camera to to make them readable when uploading?

Re: EOS Rebel SL1 -- Photos aren't uploading

jrhoffman75 — Wed, 31 Dec 2014 03:19:02 GMT

Did you perhaps set your camera to RAW file type?

Re: EOS Rebel SL1 -- Photos aren't uploading

cicopo — Wed, 31 Dec 2014 03:21:00 GMT

I don't think it's the camera. Have you tried using a card reader & a different computer. The program on your computer may be corrupt.

Re: EOS Rebel SL1 -- Photos aren't uploading

jcolpitts — Wed, 31 Dec 2014 03:21:03 GMT

I don't know what that is -- is it a setting I can 'undo'?

Re: EOS Rebel SL1 -- Photos aren't uploading

cicopo — Wed, 31 Dec 2014 03:21:58 GMT

RAW just might be the problem. Good one to check.

Re: EOS Rebel SL1 -- Photos aren't uploading

jrhoffman75 — Wed, 31 Dec 2014 03:25:41 GMT

Press the Menu button, rotate the wheel near the shutter button to select the red camera icon with one dot ( most left hand icon) and check what Image Quality says.

Re: EOS Rebel SL1 -- Photos aren't uploading

cicopo — Wed, 31 Dec 2014 03:26:12 GMT

Yes you can undo it but you'll need the correct software to view the files you already have & to convert them to jpg's Use your manual to re set what types of files the camera writes to the card. Select any of the jpg ONLY settings & test fire a few shots & see if they show up on your computer.

To see & edit RAW files install DPP from your software disc.

Re: EOS Rebel SL1 -- Photos aren't uploading

jcolpitts — Wed, 31 Dec 2014 03:31:48 GMT

Image quality says says L 18M 5184x3456

(not Raw+L or RAW)

Re: EOS Rebel SL1 -- Photos aren't uploading

jrhoffman75 — Wed, 31 Dec 2014 03:37:52 GMT

OK, that's JPEG files. if indeed you are doing everything the same as when you could see images in your software it sounds like maybe a camera glitch. Can you insert the SD card in the reader and open the DCIM folder using Windows Explorer? Click on one of the files and see if Explorer can open the file.

Re: EOS Rebel SL1 -- Photos aren't uploading

ebiggs1 — Wed, 31 Dec 2014 15:43:41 GMT

Let's go about this from the beginning.

Connect the camera to the computer using the supplied USB cable.

Go into My Computer and open it and see if the camera is there and shows up. It will be just like another hard drive.

You can click on the icon and open the SD card. The Windoze built in software is all you need. The viewer that comes with Windoze with display the photos.

Barring this approch, take the SD cad out of the camera and put it into the Multi-card reader slot on your computer. Again use My Computer to open it and use Windows to view the photos.

At this point, you can copy or delete any photo you want. Just like any file and or folder on your computer. Also, at this point DO NOT use or try the Canon provided software. Just use what comes with Windows. It is all you need.