topic T3i Black Screen in Video Mode in EOS DSLR & Mirrorless Cameras

T3i Black Screen in Video Mode

mj4523 — Wed, 09 Sep 2015 23:46:39 GMT

I have a canon T3i and when I put it in video mode my screen is black. Is this a battery issue or a camera issue? And how can I solve this problem?

Re: T3i Black Screen in Video Mode

Richard — Wed, 16 Sep 2015 19:22:50 GMT

Hi Mj4523,

From your description, it sounds like the movie mode may be set to Manual Exposure.

To check for this, turn your camera on in the Movie mode, press the MENU button, then scroll down to "Movie Exposure". If it's set to "Manual", you may press the SET button, then choose "Auto".

If the Movie Exposure setting is already set to "Auto" and you're shooting in plenty of light, I recomend contacting us. For contact options, please use this link: http://www.usa.canon.com/cusa/professional/standard_display/contact_us_pro

Re: T3i Black Screen in Video Mode

BoneDaddyKev — Wed, 18 Nov 2015 21:13:58 GMT

Worked for me! Thanks!