topic 6D shutter button not focusing or releasing shutter in EOS DSLR & Mirrorless Cameras

6D shutter button not focusing or releasing shutter

ShutterPilot — Sat, 16 Feb 2019 21:17:58 GMT

Hello everyone!

I was shooting with my Canon 6D and suddenly shutter button stoped working. I was not able to focus, when button was half pressed and release shutter when fully pressed (even in MF mode).

At first I thought that my shutter had gone bad, but I was able to focus and relase shutter to take a picture with my smartphone connecting through Wi-Fi.

Then I thought that maybe the shutter button itself was broken, but when I press shutter button in live mode, it just goes back to regular. So the button must be working.

I have tried reinstalling new firmware and reseting settings to default, nothing did work.

I would appreciate any help and tips, thank you in advance!

Re: 6D shutter button not focusing or releasing shutter

ebiggs1 — Sun, 17 Feb 2019 01:43:19 GMT

"I have tried reinstalling new firmware ..."

It isn't a FW issue so that won't help. Call Canon 1 (800) 652-2666

Re: 6D shutter button not focusing or releasing shutter

CaliforniaDream — Sun, 17 Feb 2019 02:25:46 GMT

It seems like canon had a way you could do a "hard reset", but I don't know how to do it. Canon can help.

Re: 6D shutter button not focusing or releasing shutter

Waddizzle — Sun, 17 Feb 2019 02:35:04 GMT

@CaliforniaDream wrote:
It seems like canon had a way you could do a "hard reset", but I don't know how to do it. Canon can help.

I would suggest going into the Orange “Custom Functions” menu, which is found towards the far right. Select C.Fn.III-5, press [SET], and reset the custom controls back to defaults by pressing the Garbage Can Icon.

Re: 6D shutter button not focusing or releasing shutter

ShutterPilot — Sun, 17 Feb 2019 06:39:41 GMT

Thanks for suggestion!

But sadly resetting controls didn`t help.

Re: 6D shutter button not focusing or releasing shutter

BJNS — Mon, 26 Dec 2022 15:19:56 GMT

Hi,

did you ever figure out this issue? My 6D is doing the same.

Thanks!

Re: 6D shutter button not focusing or releasing shutter

ShutterPilot — Mon, 26 Dec 2022 17:34:04 GMT

Hi,

I took my 6D to service, they told me that there were a problem with some kind of wire from power board. I guess it was a pretty easy fix for them.

Re: 6D shutter button not focusing or releasing shutter

BJNS — Mon, 26 Dec 2022 18:41:34 GMT

Thanks!

Re: 6D shutter button not focusing or releasing shutter

ebiggs1 — Tue, 27 Dec 2022 16:02:13 GMT

In the future don't jump to the reinstall the FW as a first action. Things like this are very rarely FW related. Plus trying to install FW on a malfunctioning camera can be disastrous.