topic Re: T5i Flash Rarely Works in EOS DSLR & Mirrorless Cameras

T5i Flash Rarely Works

t5i_user — Sun, 16 Aug 2015 17:08:49 GMT

I bought the T5i a year ago and just experienced the same issue. I have reset to factory setting and still experiences the same issue. I have attached a sample photo below that I took recently. This was taken with auto-mode, indoors in the evening with incandescent lighting. Do I need to buy a new camera? Is there a part I need to replace?

Re: T5i Flash Rarely Works

jrhoffman75 — Sun, 16 Aug 2015 21:26:09 GMT

You were in Auto, and the camera decided you had enough light to expose the subject without flash.

Switch to Prgram and manually activate flash.

DPP Auto Adjust brightened it a little.

Re: T5i Flash Rarely Works

RobertTheFat — Sun, 16 Aug 2015 22:24:01 GMT

@t5i_user wrote:
I bought the T5i a year ago and just experienced the same issue. I have reset to factory setting and still experiences the same issue. I have attached a sample photo below that I took recently. This was taken with auto-mode, indoors in the evening with incandescent lighting. Do I need to buy a new camera? Is there a part I need to replace?

Probably the camera's metering system is being fooled by the highly reflecttive surfaces in the background. The correct way to handle it is with bounce flash; but of course that requires an external flash unit, unless you want to try to fabricate a foil or paper reflector to divert the beam. Unfortunately, there are some situations for which built-in flash is simply an inadequate tool.

Re: T5i Flash Rarely Works

jrhoffman75 — Mon, 17 Aug 2015 00:10:53 GMT

Based on Bob's comment, did flash not fire or did flash fire and you didn't get the exposure you wanted?

Re: T5i Flash Rarely Works

t5i_user — Mon, 17 Aug 2015 02:22:51 GMT

The flash does not fire. Instead, there is a light located in front of the camera, below the ISO button, that would flash orange instead. I don't think this is normal because this just started happening recently and I have had this camera for awhile and would have noticed this with the amount of pictures I have taken.

Also, I tried using programmable mode and the same thing happened. Not sure if I adjusted manual flash right, but overall, essnetially, no matter what mode I'm in, I get the same yellow picture quality.

Re: T5i Flash Rarely Works

JuliaS — Mon, 17 Aug 2015 02:29:11 GMT

I am having the same problem. Any clues???

Re: T5i Flash Rarely Works

JuliaS — Mon, 17 Aug 2015 02:31:28 GMT

I am having the same problem. I bought the camera last november. Hope we can find some answers

Re: T5i Flash Rarely Works

jrhoffman75 — Mon, 17 Aug 2015 02:33:58 GMT

That's the red eye reduction/self-timer light.

Make sure that you don't have any special features set by reseting the camera.

Menu 4 dot wrench clear settings.

Re: T5i Flash Rarely Works

jrhoffman75 — Mon, 17 Aug 2015 02:48:41 GMT

If the red eye reduction light is coming on, but the flash isn't flashing, perhaps camera needs repair. I tried it on my camera and flash does fire when moving bar in viewfinder disappears and orange light goes out.

Call the Canon support number and talk with them.

Re: T5i Flash Rarely Works

JuliaS — Mon, 17 Aug 2015 02:55:39 GMT

I am having the same problem and have been trying all that you all are mentioning. I just went to clear the settings. The 4th wrench is not available in the A mode. Is that normal? I did find it in P and reset. The camera does some shots fine now and others not at all. Do I need to contact Canon?

Appreciate any help

Re: T5i Flash Rarely Works

jrhoffman75 — Mon, 17 Aug 2015 02:58:22 GMT

Normal not to have reset in A+ mode. I suggest calling Canon. I have always found them helpful.

Re: T5i Flash Rarely Works

JuliaS — Mon, 17 Aug 2015 03:01:19 GMT

thank you

Re: T5i Flash Rarely Works

TCampbell — Mon, 17 Aug 2015 03:22:45 GMT

@JuliaS wrote:
I am having the same problem and have been trying all that you all are mentioning. I just went to clear the settings. The 4th wrench is not available in the A mode. Is that normal? I did find it in P and reset. The camera does some shots fine now and others not at all. Do I need to contact Canon?

Appreciate any help

Yes - it's normally to have extremely abbreviated menus in 'auto' mode. Auto mode is designed for those who know extremely little about cameras and exposure and don't really want to learn about it.

It's considered part of the Canon "basic' modes (on the mode dial). "Program" mode is the closest thing to full "auto mode" but which ALSO allows you to override settings (including forcing the camera to use a flash).