topic Re: EOS Remote not working in EOS DSLR & Mirrorless Cameras

EOS Remote not working

Toodyt — Mon, 31 Dec 2018 15:58:35 GMT

I have an EOS 70D and have a new iPhone 8.
The EOS Remote installs on the phone.However it does not get added to the Privacy setting and therefore has no access to download the picture except using email.

It also is not compatible with the Canon Connect app. It doesn’t detect the Camera.

Re: EOS Remote not working

Waddizzle — Mon, 31 Dec 2018 16:39:24 GMT

Click on the big red button that says “Product Support”

https://www.usa.canon.com/internet/portal/us/home/products/details/cameras/eos-dslr-and-mirrorless-cameras/dslr/eos-70d

There s also a very brief description of the wireless capabilities. Make sure the camera is in wireless mode, not USB mode.

Re: EOS Remote not working

Toodyt — Mon, 31 Dec 2018 17:37:48 GMT

Actually I have the setup working.
TheEOS Remote App works to the point where you try to download a picture.
It Fails to download due to the app not being in the privacy settings to allow access to the Photos.

Re: EOS Remote not working

Toodyt — Mon, 31 Dec 2018 20:09:14 GMT

I have used the remote shooting with the app.
But can’t download the pics.
I can email them because it doesn’t require the privacy permission

Re: EOS Remote not working

Waddizzle — Mon, 31 Dec 2018 20:36:07 GMT

What file format are you using? I think the wireless file transfers only works with JPG files, because a smart phone would not know what to do with a RAW file.

Re: EOS Remote not working

Waddizzle — Mon, 31 Dec 2018 20:37:25 GMT

@Toodyt wrote:
Actually I have the setup working.
TheEOS Remote App works to the point where you try to download a picture.
It Fails to download due to the app not being in the privacy settings to allow access to the Photos.

Contact Canon Support. You have a software problem, not a camera problem.

Re: EOS Remote not working

Toodyt — Mon, 31 Dec 2018 20:54:43 GMT

Thanks I will keep trying to contact them

Re: EOS Remote not working

Toodyt — Mon, 31 Dec 2018 22:02:27 GMT

Ok the other Canon Camera Connect APP.
I was able to finally connect it only when I went through the complete camera setup after the app is running!
Thank you for your assistance!
Much appreciated