topic Camera not taking photos and screen is messed up in EOS DSLR & Mirrorless Cameras

Camera not taking photos and screen is messed up

jergoldenberg — Thu, 14 Jan 2016 19:24:54 GMT

Hey Community,

When i go to take a photo i get all these weird lines on my screen and when i look into the lens it says "busy" any idea?

Re: Camera not taking photos and screen is messed up

ebiggs1 — Fri, 15 Jan 2016 13:55:14 GMT

Start the process of tedious elimination. Try a new SD card. Now you need to try a different lens. The battery. The charger. Whatever else that is involved with your shooting. If all is well and you still don't get your shots, call Canon service.

Re: Camera not taking photos and screen is messed up

TCampbell — Fri, 15 Jan 2016 18:11:47 GMT

Looking at your image and ignoring the black lines... that's the camera status screen, not an image. So this isn't a sensor defect or memory card defect, it's a screen defect.

There wont be a setting you can change to fix that yourself. You'll need to contact Canon support for service on the camera.