topic Re: Camera won't power on in EOS DSLR & Mirrorless Cameras

Camera won't power on

denmarks — Tue, 06 Nov 2018 02:06:11 GMT

Hello,

I have a few 5dsrs that I use in aircraft...which vibrates a fair amount. On my last trip, one stopped powering on. I switched batteries, connected it ot an AC adapter...nothing. I was planning on sending it in for repair but it's turning on now. I'm a little concerned that if I send it in and it's working normally, the problem won't get found...though I would hope the technicians would look at it as if it was not powering up. Is this an intermittant problem others have had?

Thanks.

Re: Camera won't power on

Waddizzle — Tue, 06 Nov 2018 09:47:24 GMT

@denmarks wrote:
Hello,

I have a few 5dsrs that I use in aircraft...which vibrates a fair amount. On my last trip, one stopped powering on. I switched batteries, connected it ot an AC adapter...nothing. I was planning on sending it in for repair but it's turning on now. I'm a little concerned that if I send it in and it's working normally, the problem won't get found...though I would hope the technicians would look at it as if it was not powering up. Is this an intermittant problem others have had?

Thanks.

There are sensors on the doors to the memory card and battery compartments, which can prevent cameras from powering up.

Re: Camera won't power on

ebiggs1 — Tue, 06 Nov 2018 14:21:37 GMT

Send it to Canon and explain the problem. Either they will find something or they won't but they will check it out totally. It is your only option if you want to be able to rely on it.

Re: Camera won't power on

denmarks — Tue, 06 Nov 2018 19:12:16 GMT

Thanks, yes could be a malfunction in one of those sensors...I'll try opening and closing a few times and see if I can get the problem to repeat...

Re: Camera won't power on

denmarks — Tue, 06 Nov 2018 19:13:19 GMT

Thanks, I will send it in.