topic Re: Blurry in EOS DSLR & Mirrorless Cameras

Blurry

Caleigh — Wed, 20 Jun 2018 20:33:08 GMT

I got this new camera and I read everything about it. It was working great and now it won’t focus or anything. It’s on auto focus. I tried some filters out and now it won’t take a clear picture. What can I do?

Re: Blurry

Stephen — Wed, 20 Jun 2018 20:44:06 GMT

Hi, Caleigh!

Welcome to the Canon Community and thanks for your post!

So that the Community can help you better, we will need to know exactly what Canon camera and lens you're using, any error messages you might be seeing on the camera.

Any other details you'd like to give will only help the Community better understand your issue!

If this is an urgent support need, please call 1-800-OK-CANON (800-652-2666) to reach our friendly Technical Support Team by phone.

Thanks and have a great day!

Re: Blurry

TCampbell — Wed, 20 Jun 2018 22:22:47 GMT

@Caleigh wrote:
I got this new camera and I read everything about it. It was working great and now it won’t focus or anything. It’s on auto focus. I tried some filters out and now it won’t take a clear picture. What can I do?

Can you provide details on the camera model & specific lens.

Also, can you provide detail on the "filters".

Is it that the lens wont work with the "filter" attached? Or is that even after removing the filter, the lens isn't working correctly?

It sounds like you verified that the AF/MF switch on the lens barrel is in the "AF" position.

Re: Blurry

ScottyP — Thu, 21 Jun 2018 02:46:38 GMT

Check the tiny little diopter adjustment dial up on the right side of the viewfinder. That dial adjusts the viewfinder to match the eyeglasses prescription of people who need vision correction. It is easy to accidentally bump that dial when handling the camera and if you do everything in the viewfinder will look blurry.

Re: Blurry

ebiggs1 — Thu, 21 Jun 2018 14:29:58 GMT

"I got this new camera ..."

All just guesses in the dark until we know exactly what gear you have. A sample photo !

Re: Blurry

Caleigh — Thu, 21 Jun 2018 17:24:50 GMT

Well I have the EOS rebel T6. The switch is at AF not MF I’ve checked it multiple times... I had just the normal lense and then I added the wide angle lense and now all the pictures turn out blurry. The only pictures the tube out good are super close up pictures... it’s in landscape mode.

Re: Blurry

kvbarkley — Thu, 21 Jun 2018 17:52:32 GMT

Are you sure it is a wide angle lens and not a closeup lens?

A screw on adapter like that is usually not worth it.

Re: Blurry

Caleigh — Thu, 21 Jun 2018 17:55:45 GMT

Yes, I’m sure it’s the wide angle Lense it’s says it on the lense

Re: Blurry

ScottyP — Thu, 21 Jun 2018 19:11:29 GMT

Is the “normal lens” the 18-55 mm that came with the camera? Is the “wide angle lens” a Canon lens or is it something you screw onto the other lens?

Re: Blurry

Caleigh — Thu, 21 Jun 2018 19:43:54 GMT

Yes it’s the lens that came with it and it’s sokething you screw into the other lens

Re: Blurry

ebiggs1 — Fri, 22 Jun 2018 00:37:07 GMT

If it is a screw on lens that attaches to the front of a real Canon lens, it is a piece of junk. It may even damage your good real Canon lens. Did it come in a 'kit' that had several accessories that are not Canon brand either? People get duped into buying those because they think they are getting a lot of gear cheap. Well they do get cheap gear for sure but that's it.

I would stop using it today. Toss it up to an life lesson to be learned from. If it was from Amazon you might be able to return it.

Re: Blurry

TCampbell — Fri, 22 Jun 2018 01:05:24 GMT

There wasn’t enough info in the original post to be sure ... but I must confess... everything Ernie just posted went through my mind (“is this one of those ‘kits’ with the junk-quality ‘lenses’ that screw on, jam the threads, and mess up everything? If so... just chuck it in the trash bin and consider the money spent to be an ‘investment’ in the school of life.”)

There may be other possibly causes... but this is worth mentioning as there have been previous users of the forum who had precisely this issue.