Internal flash doesn't open and gives ERR5

sachin — Tue, 08 Oct 2013 19:32:47 GMT

My 60D camera flash is not opening , it gives err5 message.

This problem started after I attached the external flash.

How to correct this problem

Re: Internal flash doesn't open and gives ERR5

Skirball — Tue, 08 Oct 2013 20:01:11 GMT

Error 5 means that the flash is obstructed. It probably thinks the flash is still on. Try putting it on and taking it off a few times. If that doesn't work I (caveat emptor) would grab a small flathead jewlers screwdriver and wiggle those little rails underneath the main rails a few times. There's a little button underneath it that senses when a flash is on-camera, and it's probably just stuck down.

If that doesn't fix it, or the probablem keeps returning I (again, at your own risk) would pop that little plate off the top and give it a good clean with some compressed air and anything else that I see fit.

This is what I would do, but I've been pulling apart mechanical equipment since I knew what screwdriver was. I'm also willing to take the risk. If you're not mechanically inclined I'd skip the second half. Canon would recommend you send it in regardless.

topic Re: Internal flash doesn't open and gives ERR5 in EOS DSLR & Mirrorless Cameras

Internal flash doesn't open and gives ERR5

Re: Internal flash doesn't open and gives ERR5