topic Re: After using Canon for two years, what happened that it does not function in shooting ? in EOS DSLR & Mirrorless Cameras

After using Canon for two years, what happened that it does not function in shooting ?

JSYK — Mon, 21 Dec 2015 17:40:22 GMT

What is happening to the Cannon camera when it does not function in shooting? What does it mean when it says ExpiredSIM. The Cannon serial no is [Mod note: Removed per FORUM GUIDELINES], made in Taiwan and I have been using for two years.The SIM card included in the purchase was Transcend 16GB. Please advice.

Re: After using Canon for two years, what happened that it does not function in shooting ?

Tara_N — Mon, 21 Dec 2015 17:46:50 GMT

Hi, JSYK!

So that the Community can help you better, we will need to know exactly what Canon camera you're using. Also, the Canon Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please click here and select your country or region for your support needs.

Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

Any other details you'd like to give will only help the Community better understand your issue!

Thanks and have a great day!

Re: After using Canon for two years, what happened that it does not function in shooting ?

JSYK — Tue, 22 Dec 2015 08:34:46 GMT

The model is Cannon DS 126311 purchased in Kuala Lumpur, Malaysia. Please let me know what is wrong with the camera, it it the SIM card that is expiring? The function of shooting is not working.

Re: After using Canon for two years, what happened that it does not function in shooting ?

RobertTheFat — Tue, 22 Dec 2015 15:38:35 GMT

@JSYK wrote:
The model is Cannon DS 126311 purchased in Kuala Lumpur, Malaysia. Please let me know what is wrong with the camera, it it the SIM card that is expiring? The function of shooting is not working.

Since when does a T3i (which, according to Google, is what that model is) have a SIM card?

Re: After using Canon for two years, what happened that it does not function in shooting ?

ScottyP — Tue, 22 Dec 2015 19:37:35 GMT

Pretty sure we can understand JSYK meant to say it is a SD card. Their English is considerably better than my Maylay for sure.

Re: After using Canon for two years, what happened that it does not function in shooting ?

ebiggs1 — Wed, 23 Dec 2015 15:51:50 GMT

"The SIM card included in the purchase was Transcend 16GB. Please advice."

OK, I'll bite. Why haven't you tried a different card or even a new one? Seems logical doesn't it?

Re: After using Canon for two years, what happened that it does not function in shooting ?

RobertTheFat — Wed, 23 Dec 2015 18:45:10 GMT

@ScottyP wrote:
Pretty sure we can understand JSYK meant to say it is a SD card. Their English is considerably better than my Maylay for sure.

If, as the OP indicated, the message was "ExpiredSIM", then someone or something (other than the OP himself) must have thought there was a SIM card present. Since the camera doesn't use one, where was it? On an attached phone, maybe? If we can't answer that question with some precision, this thread could turn into a wild goose chase.

Re: After using Canon for two years, what happened that it does not function in shooting ?

ebiggs1 — Wed, 23 Dec 2015 20:20:41 GMT

By some hook or croook are you mistaking "EXPosure SIMulation" for "ExpiredSIM". Maybe a translaton difference?

That is a warning about what you see in Liveview is not what you will get in your picture.