topic Re: 70D image recovery issue in EOS DSLR & Mirrorless Cameras

70D image recovery issue

kittybiscuit88 — Sun, 14 Oct 2018 03:44:34 GMT

hello all

I had a photoshoot today with several hundred photos. I previewed them as i was shooting and then scrolled through them in camera when I got home. Later, I tried viewing my card in LR and only a handful of photos are there, others say 'preview unavailable.' I put the card back in my camera and the same handful of images are available but all of the others say 'cannot playback image.'

I know there are recovery softwares out there. My question... which one is most legit? I'm panicking here. My card is an Ultra 32gb Sandisk.

Also, what happened? Any idea? I've used this card before and I don't understand why i can see 5-6 images but not the rest. I didn't change any settings - what did I screw up? Is there any hope?

I don't want to try the recovery until I have a good plan. I'm worried I will damage my card further or something.

Thanks,

Melissa

Re: 70D image recovery issue

Ray-uk — Sun, 14 Oct 2018 11:15:18 GMT

Sandisk have their own recovery software which they give away free when you purchase some sandisk card but almost any recovery program will work, all the programs that I have tried give you the option to see what can be recovered without writing to the card so you don't need to worry about further data loss.

I can't say what has caused your problem but the only time I had similar trouble was when I deleted indiviual pictures whilst the card was in the camera. I don't do that anymore, I simply download all the pics to my PC then reformat the card in the camera.

Re: 70D image recovery issue

ebiggs1 — Sun, 14 Oct 2018 16:41:46 GMT

Two things right up front. Don't use the card again. Don't format the card. Now why did it happen? Who knows but all SD cards are prone to failure without warning. One reason to not use such a large card. I normally use 16GB cards. I always use two to four cards on an important shoot which is nearly all of what I do.

D/l the Sandisk recovery software. It will recover what it can. However, if the file was corrupted in the shooting and/or writing to the SD card process, they are probably lost. What could be recovered will not be usable anyway.

The Sandixk recovery software is very good, plus you can call Sandisk and ask for help. Recoverit is another program that works well. Recoverit will not do further damage if you try it. It will even recover deleted files or photos.

Re: 70D image recovery issue

Peter — Sun, 14 Oct 2018 16:47:27 GMT

SanDisk has its own, Recuva is free and easy, Photorec is free and open source but you will work in CMD window and for people that haven't used CMD window before a tutorial is the best to follow.

Re: 70D image recovery issue

kittybiscuit88 — Sun, 14 Oct 2018 18:54:44 GMT

Thanks everyone. My plan is to try the Sandisk recovery later tonight. I can’t imagine that the files were corrupted as I was shooting since I could see the pictures and hour later from my camera display, but I don’t know for sure. I’m going to buy 16gb and lower going forward!

Trying to stay hopeful!

Re: 70D image recovery issue

Waddizzle — Sun, 14 Oct 2018 19:35:13 GMT

@kittybiscuit88 wrote:
hello all

I had a photoshoot today with several hundred photos. I previewed them as i was shooting and then scrolled through them in camera when I got home. Later, I tried viewing my card in LR and only a handful of photos are there, others say 'preview unavailable.' I put the card back in my camera and the same handful of images are available but all of the others say 'cannot playback image.'

I know there are recovery softwares out there. My question... which one is most legit? I'm panicking here. My card is an Ultra 32gb Sandisk.

Also, what happened? Any idea? I've used this card before and I don't understand why i can see 5-6 images but not the rest. I didn't change any settings - what did I screw up? Is there any hope?

I don't want to try the recovery until I have a good plan. I'm worried I will damage my card further or something.

Thanks,
Melissa

There is nothing wrong with that card. The only potential problem is if you are using a micro-SD card. Never use those. Be sure to always perform a low level format in the camera prior to first use.

Memory cards have been known to fail. I would never allow an editor to access my original files stored on the memory card. You should always copy them off the card to another location for editing and viewing.

I wish you the best of luck with recovery software.

Re: 70D image recovery issue

kittybiscuit88 — Sun, 14 Oct 2018 21:59:21 GMT

Thanks. I misspoke when I said I was going straight into LR. I was just trying to put on my computer so I could then go to Lr. And it’s not a micro SD card.

Re: 70D image recovery issue

kittybiscuit88 — Mon, 15 Oct 2018 01:35:56 GMT

Hello everyone! I recovered my pictures. Past me was smart and saved the Sandisk recovery subscription details from the packaging! Worked like a charm. I have no idea what happened but safe to say I will not use this card again and I will never delete in camera again in case that is what caused this issue. Finally, I can stop feeling like I’m going to puke. Thanks for all the responses!

Re: 70D image recovery issue

wq9nsc — Mon, 15 Oct 2018 01:48:59 GMT

I love a happy ending Melissa! Glad to hear the images are safe.

And Ray thanks for your note about the failure you experienced. I very rarely delete anyting from a card while it is in the camera but I will make sure not to do that at all in the future just to be safe.

Rodger

Re: 70D image recovery issue

ebiggs1 — Mon, 15 Oct 2018 14:26:51 GMT

"I recovered my pictures."

Fan-tip-toc-tas-tic !

"I will not use this card again..."

Wise move, very wise move.

"I will never delete in camera again..."

That did not cause the problem, You may delete in camera as you wish.

"I can stop feeling like I’m going to puke."

I know the feeling. It will pass, Kido. It will pass. You learn. You correct and you move on.

Re: 70D image recovery issue

ebiggs1 — Mon, 15 Oct 2018 14:54:59 GMT

"I was just trying to put on my computer so I could then go to Lr."

If you would like some unsolicited advice from an old photographer,may I suggest? If you choose to use LR, which I highly recommend you do, try to do all your photographic work inside LR. Do nothing outside of LR. LR doesn't not like it when you do moves or copy/pasting outside of the software. Do all you imports and exports from LR. All you edits even when you use a 3rd party program try to use it as a plug-in from LR. If this is impossible do another import when you finish the edits. Basic thing is to keep all your photographic work inside or from LR. LR and you will be very much more happy!

Re: 70D image recovery issue

kittybiscuit88 — Mon, 15 Oct 2018 19:19:12 GMT

Lol, thank you 🙂

Re: 70D image recovery issue

kittybiscuit88 — Mon, 15 Oct 2018 19:26:08 GMT

Thank you for the advice! I actually usually go right to LR but this time for some reason I just tried to open them up from my computer. I wasn’t really going to edit but I just wanted a quick look to check sharpness. I’ve really been trying to work on it and I feel like pics look sharp in camera sometimes and then you can see the slight blur in LR, as you likely know. Anyway.... this is not important and I’m rambling but I skipped LR this time just for a super quick look.

And I wish I was a kiddo! Thanks again for the help! I wasn’t very intimidated to post but appreciate the kind answers.

Re: 70D image recovery issue

ebiggs1 — Mon, 15 Oct 2018 20:46:34 GMT

"And I wish I was a kiddo!"

I am sure you are compared to me.

One more unsolicited piece of advice. Upon import have a LR preset that does lens correction automatically. That is one thing thta has to be doen to each and every photo. Perhaps it might deal with any softness you see. Also when you do any sharpening make sure you use the alt key for masking what you don't want sharpened.

All the best...........................kido!