topic Re: EOS UTILITY WON'T RECOGNIZE MY CAMERA in EOS DSLR & Mirrorless Cameras

EOS UTILITY WON'T RECOGNIZE MY CAMERA

Mirdo91 — Wed, 14 Sep 2016 22:22:35 GMT

I own a rebel t3, last week i buy a new laptop mac pro running macOS Sierra after i download all the programs and start running EOS Utility my camera don't show up. the app don't recognize my camera other app like Photo work fine but EOS Utility don't find the camera

Re: EOS UTILITY WON'T RECOGNIZE MY CAMERA

kvbarkley — Wed, 14 Sep 2016 22:56:01 GMT

Sierra is really new - it is not even on the Apple user forum yet. You will have to wait until Canon releases a message about compatibiility. We are users like you, so I don't know whether a post on this forum gets to the ears of the software engineers.

Re: EOS UTILITY WON'T RECOGNIZE MY CAMERA

Waddizzle — Wed, 14 Sep 2016 23:10:25 GMT

@Mirdo91 wrote:
I own a rebel t3, last week i buy a new laptop mac pro running macOS Sierra after i download all the programs and start running EOS Utility my camera don't show up. the app don't recognize my camera other app like Photo work fine but EOS Utility don't find the camera

Apple does not plan to offficially release Sierra until September 20. You're running a Beta version, which is the only version that has been released to date. Beta versions have special bug reporting procedures. You use it at your own risk.

Re: EOS UTILITY WON'T RECOGNIZE MY CAMERA

jrhoffman75 — Thu, 15 Sep 2016 02:57:07 GMT

What version of EOS Utility - EU2 or EU3?

Re: EOS UTILITY WON'T RECOGNIZE MY CAMERA

Mirdo91 — Thu, 15 Sep 2016 03:03:31 GMT

I get the beta software but after they announce i running the official sierra software

Re: EOS UTILITY WON'T RECOGNIZE MY CAMERA

Mirdo91 — Thu, 15 Sep 2016 03:10:29 GMT

Eu 2.14.20
I wait until the complete Sierra Software show up for try the EOS utility and don't recognize my camera

Re: EOS UTILITY WON'T RECOGNIZE MY CAMERA

Waddizzle — Thu, 15 Sep 2016 12:23:53 GMT

@Mirdo91 wrote:
Eu 2.14.20
I wait until the complete Sierra Software show up for try the EOS utility and don't recognize my camera

Don't expect the EOS Utility to work the same day Apple officially releases Sierra. The software developers are getting their hands on it just a day, or maybe a week, ahead of you. Nothing will be ready the same day, week, or even month.