topic Re: No audio on dslr during playbackBut can upload to computer and there is sound in EOS DSLR & Mirrorless Cameras

No audio on dslr during playbackBut can upload to computer and there is sound

freduhter — Tue, 13 Sep 2016 23:26:17 GMT

Hoping for help

dial is all the way up

any advice ?

Re: No audio on dslr during playbackBut can upload to computer and there is sound

SamanthaW — Tue, 13 Sep 2016 23:47:10 GMT

Hi!

Welcome to the Canon Forums and thanks for your post!

To have a better understanding of your issue, please let everyone know what camera model you have and operating system (Windows Vista/7/8 or Mac OS 10.X) you are using. That way, the community will be able to assist you with suggestions appropriate for your product.

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bitly.com/CanonEmail or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks!

Re: No audio on dslr during playbackBut can upload to computer and there is sound

freduhter — Tue, 13 Sep 2016 23:56:32 GMT

Sure

rebel t3i

have taken card out and inserted into another rebel and audio can be heard

thank you

Re: No audio on dslr during playbackBut can upload to computer and there is sound

Waddizzle — Wed, 14 Sep 2016 14:22:30 GMT

Do you know how to check, or adjust, the volume during movie playback? Use the big wheel by the shutter.

Form page 212 of the Instruction Manual.