topic Re: Canon T3i issues. Please help. in EOS DSLR & Mirrorless Cameras

Please help.

Chop78 — Tue, 03 Oct 2017 18:24:58 GMT

Re: Canon T3i issues. Please help.

Waddizzle — Fri, 11 Nov 2016 00:23:03 GMT

Disconnect any lens that you may have mounted. Reformat the card in the camera.

Try resetting the camera, too. Check the manual, because this must be done in at least two places in the menus.

Re: Canon T3i issues. Please help.

Chop78 — Fri, 11 Nov 2016 00:31:20 GMT

Thank you. I did reset all camera setting and custom functions, also format the card that camera works with. Camera did not recognize other cards so i couldn't format them by camera. I checkec the card slot and everything looked exactly like the other t3i I got. I wonder if card reader is broken, but I have no idea about the sensor cleaning issue.

Re: Canon T3i issues. Please help.

RobertTheFat — Fri, 11 Nov 2016 03:45:51 GMT

@Chop78 wrote:
Thank you. I did reset all camera setting and custom functions, also format the card that camera works with. Camera did not recognize other cards so i couldn't format them by camera. I checkec the card slot and everything looked exactly like the other t3i I got. I wonder if card reader is broken, but I have no idea about the sensor cleaning issue.

Are you saying that you have two T3i's? If so, try formatting a card on the "good" camera and see if the "bad" camera can read it.

However, it does appear at first glance that the camera's problems go deeper than a bad card. If that's the case, it may need service. And then you have to determine whether it's really worth saving.

Re: Canon T3i issues. Please help.

Chop78 — Fri, 11 Nov 2016 04:51:14 GMT

Thanks Bob. I followed your advice and still have problem.

I do not think of sending it in for service, the cost possibly exceeds the value of an used T3i.

Re: Canon T3i issues. Please help.

ebiggs1 — Fri, 11 Nov 2016 06:14:39 GMT

You need to call Canon support to set up a service. Your camera is faulty and needs repair.

Re: Canon T3i issues. Please help.

ScottyP — Fri, 11 Nov 2016 11:30:04 GMT

Sorry you are having problems. If this is a repair that exceeds the logical limit to spend on an old. Key look at the newest Rebel T6i and T6s. Really big improvement over T5i. If you are not in a hurry the T6i/T6s price should come down in 6 months as the refresh cycle churns on and we see their replacement T7-something come out.

Re: Canon T3i issues. Please help.

Waddizzle — Fri, 11 Nov 2016 15:55:12 GMT

@Chop78 wrote:
Thank you. I did reset all camera setting and custom functions, also format the card that camera works with. Camera did not recognize other cards so i couldn't format them by camera. I checkec the card slot and everything looked exactly like the other t3i I got. I wonder if card reader is broken, but I have no idea about the sensor cleaning issue.

It doesn't sound good. But, I have questions about the card(s). What memory size is the card that works? The card(s) that don't work?

Are you using full size cards, or micro-SD cards with adapters? Adapters tend to fail quite easily, probably because they warm up and the plastic cases expand, and then contract when cooling. Over time the connections with the camera will be compromised.. Only use micro-SD cards in devices that use them directly.

Re: Canon T3i issues. Please help.

Chop78 — Fri, 11 Nov 2016 18:58:50 GMT

Hi Waddizzle. The card that works is 16gb sandisk extreme pro. Others that do not work are also 16 gb, 32gb, sandisk ultra and 64gb lexas professional. Do you think I should try to replace the card reader first to see if problem go away? Or should i just sell it for part? im ok with disassembly

Re: Canon T3i issues. Please help.

Waddizzle — Fri, 11 Nov 2016 19:14:34 GMT

@Chop78 wrote:
Hi Waddizzle. The card that works is 16gb sandisk extreme pro. Others that do not work are also 16 gb, 32gb, sandisk ultra and 64gb lexas professional. Do you think I should try to replace the card reader first to see if problem go away? Or should i just sell it for part? im ok with disassembly

You've lost me. Are you using a separate card reader? Should you "sell it", meaning the malfunctioning camera? I might keep the camera around for spare parts, especially if I had another functioning camera just like it. I do not recommend to anyone to attempt repairs themselves, though.

The 16GB and 32GB cards are the right type for your camera. The 64GB card is supposed to be compatible, too. You have made no mention of getting card error messages in the viewfinder, I have noticed. It sounds like your camera has experienced a hardware failure.

Re: Canon T3i issues. Please help.

Chop78 — Fri, 11 Nov 2016 20:37:03 GMT

Sorry for confusion. English is my second language. I meant to ask if replacing the card part inside malfunctioned camera would get rid of the problem or not. I have opened camera before so I can get the job done by myself. I just do not know if iit's worth a try or if the card part is really malfunction or something else is.

Re: Canon T3i issues. Please help.

Waddizzle — Fri, 11 Nov 2016 21:08:40 GMT

@Chop78 wrote:
Sorry for confusion. English is my second language. I meant to ask if replacing the card part inside malfunctioned camera would get rid of the problem or not. I have opened camera before so I can get the job done by myself. I just do not know if iit's worth a try or if the card part is really malfunction or something else is.

I could not say for certain what is wrong with the camera. Perhaps, you could get a professional estimate from Canon, which might tell you what is wrong with the camera.

Frequently, they cannot tell what is wrong until they actually repair the camera, though. Figuring out what is wrong is what usually consiumes most of the labor time.

Re: Canon T3i issues. Please help.

ebiggs1 — Fri, 11 Nov 2016 22:22:41 GMT

You need to stop the card stuff and call Canon service. The card is not your problem. Your camera is broken. The SD card no matter which one won't cause the problems you listed.