topic Re: T6i external mic problems"off" icon in EOS DSLR & Mirrorless Cameras

T6i external mic problems"off" icon

tsujj8789 — Sun, 30 Oct 2016 23:25:40 GMT

Hello, I am trying to film something for a class I am taking but both my mounted mic and my lapel mic don't seem to be working with my T6i. Whenever one is plugged in an icon appears on the camera that looks like three check marks with a microphone that says "off". I can't seem to figure out how to turn it on so the microphones will work.

Any help would be much apprecaited.

Re: T6i external mic problems"off" icon

Waddizzle — Sun, 30 Oct 2016 23:52:26 GMT

There should be a setting in the menus to enable/disable the external microphone input. You have to tell the camera whether or not you want to use the internal microphone, or want to use an external microphone input.

Re: T6i external mic problems"off" icon

jrhoffman75 — Mon, 31 Oct 2016 00:17:27 GMT

I think that icon is for the wind filter. Means it's off.

Re: T6i external mic problems"off" icon

Ronil — Tue, 06 Dec 2016 07:53:47 GMT

Same problem...

What to do?

Re: T6i external mic problems"off" icon

jrhoffman75 — Tue, 06 Dec 2016 11:32:45 GMT

Make sure that the Menu isn't set to disable. Red movie menu 2.

Re: T6i external mic problems"off" icon

billrattner — Sat, 11 Mar 2017 15:16:38 GMT

Same problem, did we ever figure this out? I did a Google search and found that several others have had this problem but have not seen a solution.

My menu display on Sound Recording only diplays 2 options: On and Off. There is no menu option for Auto or Manual.

I am also getting the "wind/audio off" icon mentioned above.

How does one change this so external audio using a 3.5 jack can be recorded?

Thanks!

Re: T6i external mic problems"off" icon

Stephen — Sat, 11 Mar 2017 15:50:10 GMT

Hello everyone!

The icon you're seeing is for the wind filter. If it says it's off, that means the wind filter is off. If you're not getting any audio, you'll want to make sure you're using a powered microphone. The jack can provide power to some microphones, like the Rode Video Go microphone, but not to all. If you're using a passive microphone, that might not work.

If you need advice, or assistance, our US-based team is happy to troubleshoot at 1-800-OK-CANON (800-652-2666) during the week from 8am to Midnight (ET) or on Saturdays from 10am to 8pm (ET).

We hope this helps!

Re: T6i external mic problems"off" icon

Mirala — Fri, 19 Jan 2018 00:20:19 GMT

I have the same problem, only I do have a rode video go. I have the options to record audio and still its giving the same icons as on the picture in the thread. What do I do @_@

Re: T6i external mic problems"off" icon

abigailw240 — Sun, 15 Jul 2018 16:17:27 GMT

Hi,

I had an external lapel mic, for my Rebel T6i, that was working with the camera for over a year, but recently has stopped working all together. I recently purchased a new external mic to sit on top of the camera (Takstar brand), but that doesn't work either. I am wondering if the Takstar simply isn't compatible, but the lapel mic working for so long and then all of the sudden not working anymore has me worried the camera is having a malfunction somewhere.

What do you think the problem could be?

Re: T6i external mic problems"off" icon

manjeetlakra — Sat, 15 Sep 2018 08:47:55 GMT

same problem wih my DSLR 200d

Re: T6i external mic problems"off" icon

intervalmagic — Sun, 26 Apr 2020 07:55:47 GMT

I know I'm late to the party, but no one directly addressed billrattner's comment about there being only two options under Sound Recording (on and off). I had the same problem and soon discovered why. When the mode dial at the top of the camera is set to any of the basic modes, Sound Recording will have only the on and off options. Simply turn the dial to any of the creative modes, and you'll see the options change to Auto and Manual. Hope this helps those just finding this thread now.

Re: T6i external mic problems"off" icon

perrin4 — Sat, 03 Jun 2023 15:39:26 GMT

Mine does this too but I own a canon Eos r10

Re: T6i external mic problems"off" icon

jrhoffman75 — Sat, 03 Jun 2023 15:48:15 GMT

This is a seven year old thread. You should start your own new thread.

Re: T6i external mic problems"off" icon

Valphotos — Wed, 04 Oct 2023 13:42:42 GMT

Couldn’t find an answer BUT YouTube came through…. This video shows what to do.
Turn your switch from off to camera -> turn dial to M -> then press menu and there you find sound options after plugging in external microphone (I’m using Rode Microphone)
https://youtu.be/slVBRChcI48?si=9Qn18j9UDGK_tayj