topic Re: Rebel T5i won't read of format card in EOS DSLR & Mirrorless Cameras

Rebel T5i won't read of format card

JessieLilley — Sun, 21 Aug 2016 18:13:43 GMT

I have read other posts on this subject. They are now years old. I wondered if anything new has come up as the answer to my problem has not been found.

I have used the same card since I bought this thing in December of 2015. Never had a problem.

Now our of the blue, the card can't be read and it will not format. I have tried other cards. They too cannot be read or formatted.

I had a shoot today, at the Santa Cruz Boardwalk and wound up having to use my cell phone. Not quite the same thing, you'll agree.

So, is the bottom line that I must send this back for repair? Will it matter as others have done so and the same problem occurs again in a few months?

Does anyone here have any suggestions or should I just get it fixed, sell the sucker and go back to Minolta?

Thanks for your input.

Re: Rebel T5i won't read of format card

jrhoffman75 — Sun, 21 Aug 2016 18:53:13 GMT

Does the camera switch on?

Does it report that there is no card installed?

If you look in the card slot does it look any of the pins on the lens side of the slot are bent?

Re: Rebel T5i won't read of format card

JessieLilley — Sun, 21 Aug 2016 19:02:05 GMT

Yes, it turns on.

Yes, I get the message:

"Card cannot be accessed

Reinsert/change the card or

format card with camera."

So I try to format the card and it says:

"Cannot format

Change card"

There is nothing in the slots. Today is the first time I ever removed the card. There is nothing in there. I have looked, tapped and shook, everything is clean.

Re: Rebel T5i won't read of format card

jrhoffman75 — Sun, 21 Aug 2016 19:24:07 GMT

I'll just throw thoughts out; I don't know for sure what your problem is.

1. remove battery, switch camera on, wait a few minutes, switch off, reinstall battery. Try again.

2. If no success give Canon a call at 1-800-OK-CANON.

Re: Rebel T5i won't read of format card

JessieLilley — Mon, 29 Aug 2016 13:11:59 GMT

Sadly, nothing has worked. Canon has infome me that it IS a problem with the camera and must be sent in for repair. So I've sent it in. I wish they would correct the problem so we don't find ourselves without a camera 6 months into the putchase!

Re: Rebel T5i won't read of format card

RobertTheFat — Mon, 29 Aug 2016 13:44:20 GMT

@JessieLilley wrote:
Sadly, nothing has worked. Canon has infome me that it IS a problem with the camera and must be sent in for repair. So I've sent it in. I wish they would correct the problem so we don't find ourselves without a camera 6 months into the putchase!

Look at the good side: If you're going to have a problem that requires repair, it's better to have it before the warranty expires.

And to your point about being without a camera: Yes, it's inconvenient. But if you've become serious enough about photography to try to debug problems yourself, or even to read and contribute to this forum, you probably have at least one previous camera at your disposal. The more you get into photography, the more cameras you'll probably have. So having to send a camera in for repair occasionally shouldn't be a show-stopper.

Re: Rebel T5i won't read of format card

JessieLilley — Mon, 29 Aug 2016 14:00:05 GMT

No. Just a pain. When you pay over a grand for a camera, you kinda expect the thing to work. That's all.

Re: Rebel T5i won't read of format card

Waddizzle — Mon, 29 Aug 2016 17:01:14 GMT

Just out of curiousity, what brand and capacity size is the card? Is it a micro-card that requires an adapter?

Re: Rebel T5i won't read of format card

JessieLilley — Mon, 29 Aug 2016 17:15:22 GMT

The card is 8 mg FujiFil. According to Canon, the card itself is fine, as is the 16 MG PNY. The PNY is a back up. The FujiFilm has worked fine since I purchased the camera.

It's not the card. It's the camera. Unless Canon is lying to me, which I doubt.

Re: Rebel T5i won't read of format card

Waddizzle — Mon, 29 Aug 2016 17:30:41 GMT

I have never used either brand for SD cards. However, if the thumb drive performance is any indication, PNY makes terribly unreliable thumb drives. Just make sure that your cards are Class 10, full size cards.

Re: Rebel T5i won't read of format card

JessieLilley — Mon, 29 Aug 2016 17:40:11 GMT

Yeah, thanks. I appreciate your input and am sorry you've had problems with them. I've been using the equipment I use for a very long time and have never had any. Until I purchased a Canon product, that is. And the problem is with the camera. Not the peripherals.

Again, according to Canon. I would hope they know what they're talking about.

Re: Rebel T5i won't read of format card

JB123 — Sun, 30 Apr 2017 01:26:53 GMT

I had the same problem and tryed several different things and finaly decided to change the card and guess what it now works like it is supose to but still wont take the other card. So you might try this.

Re: Rebel T5i won't read of format card

JessieLilley — Sun, 30 Apr 2017 04:23:28 GMT

If you had read the previous page, you'd know that that was no help in my situation. Canon confirmed that it was a flaw in the camera itself. They repaired it and thus far, I've not had another problem.

Re: Rebel T5i won't read of format card

Sudaplum — Wed, 29 Nov 2017 19:01:23 GMT

I’m going through the same exact thing! How much was repair cost if you don’t mind he asking?

Re: Rebel T5i won't read of format card

shadowsports — Thu, 30 Nov 2017 00:16:25 GMT

Believe his repair was warranty.

Either way, start here.

1-800-OK-CANON

Re: Rebel T5i won't read of format card

JessieLilley — Thu, 30 Nov 2017 00:23:40 GMT

Hi. My repair WAS warranty. In fact, it didn't cost a thing. Not even shipping. I don't know what it would cost if out of warranty, although they acknowledged it was a flaw with the design. Mayhap it would be repaired at no cost, regardless. But of course, they would have to tell you that.

Good luck!

BTW, I'm a she. 🙂